Business Analyst in Middleton, Wisconsin

Description We are offering a contract to hire employment opportunity for a Business Analyst in the Insurance industry, based in Middleton, Wisconsin. The role will involve analyzing business requirements, processing customer applications, maintaining accurate customer records, and resolving customer inquiries.

Responsibilities:

• Collect and understand requirements to help shape business strategies and decisions

• Process customer credit applications with accuracy and efficiency

• Maintain an organized and updated record of customer credit information

• Take initiative in monitoring customer accounts and taking appropriate actions

• Conduct User Acceptance/Functional testing as needed to ensure the efficiency of business operations

• Participate in project work involving the addition of new products and provide production support

• Collaborate with the QA team to ensure quality assurance and control

• Utilize skills in Business Analysis to improve business processes and functions

• Gather requirements for system enhancements and updates

• Engage in self-organized tasks and activities to promote efficient work operations. Requirements • Possess a minimum of 5 years of experience in the insurance industry as a Business Analyst or similar role.

• Demonstrated competency in Business Analysis, with a proven track record of delivering successful projects.

• Proficiency in QA – Quality Assurance with the ability to assess the quality of products and services.

• Proven experience in conducting User Acceptance Testing (UAT) to validate that a system meets the defined requirements.

• Strong ability to analyze business requirements and provide practical and effective solutions.

• Expertise in gathering requirements from various stakeholders and translating them into functional specifications.

• Excellent written and verbal communication skills for clear and concise reporting.

• Strong problem-solving skills and the ability to work under pressure.

• Proficient in using business analysis tools and software.

• Bachelor’s degree in Business Administration, Finance, or a related field is preferred.

• Relevant professional certifications such as Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) are advantageous. Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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