Knott’s Scary Farm Guest Control Associate

Overview:

$16.00 / hour

Maintains lines for the Knott’s Scary Farm event in an efficient and safe manner, ensuring lines do not block walkways. Performs duties related to crowd control, guest service, and assists with emergency evacuation.

Age requirement: 18+

Responsibilities:

• Maintains safety in queues, mazes and attractions.
• Assists supervisors and guests with standard exiting procedures.
• Answers guest’s questions, give directions, and provide a safe and friendly controlled environment.
• Cleans and maintains attraction and queue.
• Performs other tasks as assigned.
• Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.

Qualifications:

• Must be available for all Haunt nights assigned.

Knott’s Scary Farm event dates are as follows:

September 19, 20, 21, 22, 26, 27, 28, 29

October 3, 4, 5, 6, 9, 10, 11, 12, 13, 16, 17, 18, 19, 20, 23, 24, 25, 26, 27, 30, 31

November 1, 2

• Event dates are subject to change
• Must be able to work with employees and guests in a positive, productive, and professional manner.
• Must be able to work effectively under pressure and diffuse tense situations such as line jumping and attraction closures.
• Ability to work nights, weekends and holiday periods to meet business needs.

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