Head of EMEA IT PMO

Job title:

Head of EMEA IT PMO

Company

Ricoh

Job description

Change your job, change your workplace, change your future…Ricoh are currently recruiting for a Head of EMEA IT PMO based in London, with some travel to our Watford office.Ricoh specialises in providing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles, enabling exceptional employee experience and customer success. For more than 85 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.In 2021, Ricoh initiated a company-wide transformation from being a manufacturer of office equipment to becoming a digital services company, now transforming the workplace of its customers to bring out the best in their people.At Ricoh Europe PLC, the Head of IT PMO holds both leadership and management roles in the EMEA IT function. Come join a world leading organisation changing the way the digital services industry is delivering software. Join one of the most innovative Digital Services companies and further our agile and DevOps transformation. The Head of IT PMO is responsible for various methods and practices working on the priorities of the business to deliver value and provision capabilities as well as improving the overall agile and project delivery maturity. This dual function has the Head of IT PMO responsibility to integrate delivery of the organization’s portfolio of projects, products, and structured work efforts, ensuring all are manageable, consistent, and aligned towards progressive achievement of overarching goals.This role will develop and support a learning model through mentorship and coaching, enabling training and continuous improvement throughout. The Head of IT PMO embodies and enables an agile culture. This role will be part of continuing Ricoh’s journey into an agile delivery practice.Ricoh transforms organisations, using innovative technologies and services enabling you as an individual to work smarter. This is what we call “empowering digital workplaces”.In fact the entire Ricoh workforce enjoys our pioneering and innovative ways of working. We like to call it: imagine. change., it’s the ethos of our brand and how we drive positive change for ourselves and others. Our teams are embracing change, fostering new ways of working and we have never been more resolute in our mission – “you work for us, and we`ll work for you”. What you will be doingPMO Creation and Maturation

• Facilitates among the PMO stakeholders and organisational leadership a consensus around the mission and vision of the PMO organisation to foster an agile oriented mindset while building product and project-oriented capabilities aligned to value delivery
• Engages senior leadership and business partners to define the PMO goals and operating model in the form of the PMO charter or mission statement
• Leads the identification and development of PMO roles, team configuration, and recruitment appropriate to deliver the agreed-upon PMO goals and objectives

Methodology Competency

• Leads the identification and implementation of project management processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery
• Develops and guides the agile practice, putting in place the systems, processes and ways of working to sustain high performing teams
• Facilitates the agreed-upon process that develops plans and prioritization by leadership and governance
• Defines, manages and directs the needed end-to-end PMO work effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the realization of expected benefits
• Accountable for the consistency of Ricoh operating methodology and associated processes
• Coaching and Engagement
• Provides ongoing coaching and mentoring to PMO staff and leadership as needed
• Builds and maintains relationships with senior leadership and key PMO stakeholders, and acts as a trusted advisor
• Leads the establishment of a project management and/or agile community of practice (CoP) to facilitate collaboration and best-practice sharing among the PMO and practitioners
• Instill a learning culture to continuously inspect and adapt methodology and efficiency.
• Provides support to goal coaches and KPI leaders ensuring that culture, behaviors and mindsets support the organisation’s values.
• Ensure alignment to the cross-departmental roadmaps, create a collective plan to manage dependencies

Continuous Improvement

• Regularly reviews and evaluates opportunities to improve the project management best practices in order to achieve higher maturity in project portfolio management (PPM)
• Evolve and continually improve the interdependencies between business models and operating practices, integrating waterfall, iterative, and agile delivery models into one, cohesive delivery strategy to best meet the evolving business needs
• Engage the organisation to ensure continual feedback and identify emerging methodology and alignment needs

Performance

• Assess enterprise or portfolio performance, using metrics and reporting. Supporting the organisations progression towards a value based operating model
• Assures strategic alignment through prioritization, resource capacity management, key result tracking and program management to achieve strategic vision
• Manages and optimizes the flow of value through the organization
• Tracks and communicates key organisation metrics
• Escalates and tracks organisation impediments, removing them where possible

You will ideally have

• Experience in combined (waterfall and agile) environments
• Experience with one or more agile or lean methodologies (Lean, Scrum, Kanban, SAFe, etc.).
• Program management skills and experience, plus significant knowledge of productivity tools with evidence of practical application (which is highly desirable)
• Exceptional leadership skills with the ability to develop and communicate strategic vision, and inspire and motivate staff
• A distinctive blend of business, IT, financial and communication skills. (This is a highly visible position with substantial impact.)
• Effective influencing and negotiation skills in an environment where resources are often not in direct control of this role.
• Excellent analytical, strategic conceptual thinking, strategic planning and execution skills.
• Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units.
• Deep understanding of current and emerging technologies and how enterprises are employing them
• Demonstrated ability to develop and execute a strategic resource plan.
• Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the PMO staff.

Business Acumen and Enterprise Knowledge

• Solicits information on enterprise direction, goals and strategy to determine how the PMO or any other function can add value to the organization and to customer satisfaction
• Makes decisions and recommendations clearly linked to the organization’s strategy and financial goals, reflecting an awareness of external dynamics
• Able to identify frameworks, best practices and methods to support the agile team to deliver value
• Understand other engineering processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise

Strategic Technology Planning

• Develops roadmaps that meet the architecture/technology needs of the organization
• Collaborates with stakeholders to design strong, relevant feedback loops to steer strategy.
• Incorporates business priorities, strategies, goals, emerging technologies, industry trends and economic viability

Change Advocate

• Demonstrates personal commitment to change through actions and words
• Acts as the organizational change agent for improving PPM and Agile maturity and practices, in support of business/agency goals and strategy
• Mobilizes others within and outside the PMO to support and enable change efforts within individual initiatives and inside business/operations units

Results Orientation

• Sets and accomplishes challenging goals
• Defines standards in terms of doing what is appropriate and doing it well
• Competes resourcefully and takes calculated risks to achieve results

Building Relationships

• Procures and maintains support from key stakeholders in the enterprise to evolve and advance the PMO
• Builds both formal and informal professional networks, and extends these networks within, across and external to organizational boundaries

Influencing Others

• Communicates ideas or positions in a persuasive manner that builds support, agreement or commitment
• Takes actions that directly or indirectly influence others to create buy-in, gain trust and motivate actions in others, or win concessions without damaging relationships
• Ability to facilitate win-win solutions when conflicts emerge

In return for your commitment, you can expect

• A competitive salary package
• Industry leading benefits

Ricoh is an exceptional place to work. A place where there is strong emphasis on career development for the right individuals. This is a role where you can excel within a fast-paced environment and succeed within a thriving organisation.This is an excellent opportunity to join a global company where you can truly capitalise and build on your own experience.Ready to make that change? Apply now for a confidential conversation with our Talent Acquisition Team. We are an equal opportunities employerAt Ricoh, we embrace and respect the collective and unique talents, experience, and perspectives of all people. Together we inspire remarkable innovation. That’s how we live the Ricoh Way.Ricoh have removed the disclosure of convictions box from their application process (ban the box – http://www.bitc.org.uk/programmes/ban-box) offering equal opportunities to all.For all roles, we will judge each individual on their skills and ability before taking into account their history. However some roles are subject to sensitive and restrictive information and, if successful, you may be required to undertake pre-employment vetting checks which include but are not limited to residency check, credit reference check, financial sanctions` check and a DBS Check. Further information on Employment Vetting can be accessed by contacting the Ricoh Recruitment Team.

Expected salary

Location

Watford, Hertfordshire

Job date

Fri, 27 Sep 2024 03:05:39 GMT

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