SENIOR SOLUTIONS CONSULTANT

HCL Technologies

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Designation

SENIOR SOLUTIONS CONSULTANT

Country

USA

No. of Positions

1

Auto req ID

1467449BR

Skill (Primary)

Domain Competencies (APPS)-OBSS-BSS – Billing System

Expected Date of Closure

30-Nov-2024

Location

Missouri

Job Family

Program/Delivery/Capability Management

Employee Group

Business Line FT

Job

Senior Program Manager

Job Description (Posting).

BSS Practice- Sr. ConsultantLead Consultant

Experience 12+

Activities:

Minimum of 14 years overseeing large scale programs.

Understanding of Telecom Application Landscape across CSP Processes- Enterprise Services will be preferred

Experienced in managing Telecom customers

Excellent communication skills both written and verbal.

Strong software and system delivery skills.

Responsible to drive Enterprise Telecom Business Solutions, Architecture delivery

Work in Consulting Advisory roles and help customer to solve their business problem, potentially in Telecom BSS area

Drive Solutioning & implementation of Telecom Transformation Programs

Participate in planning and high-level design of the solution and explore solution alternatives; Architectural & delivery Governance; Change & Release management Cadence

Lead Application portfolio optimization (APO) & Implementation of Telecom business centric testing practice

Explore possibilities to Modernize Telecom BSS stack, Run POC, create business case & proposal

Lead Technical Solutioning across BSS Application stack for HCL s Telecom Customers & Potential prospectsRFx in US

Account Mining, Generate leads

Capability building, reusable asset creation

Mandatory Skills:

Strong IT experience in Telecom domain with BSS experience in Retail, Enterprise and wholesale LOB for following areas

o Sales & CRM

o CPQ

o Care & Self-Help

o Enterprise Product Catalog

o Order management

o Workflow management

o Mediation, Rating, Billing, OCS

o Revenue Assurance, Fraud Management

o Enterprise Integrations

o Data & Analytics, Reporting & Dash boarding, Governance & policy management

Extensive experience in tactical and strategic product roll-out including Technology recommendations, architecture, domain driven solutions, API led connectivity, Risk Management, Fault Tolerance, NFR, Resilient architectures.

Hand-on architecture design/consulting experience with(any 1) Amdocs, Netcracker, CSG, Sigma e2e BSS stack

Should have worked in customer advisory role across BSS stack for 5+ years

Should be well conversant with eTOM/SID/TAM models, GSMA standards

Experience with TMF architecture & Integration standards- ODA, NaaS, Open API

Experience in e-commerce and Omni-chanel transformations, Customer experience

Strong experience in Business Architecting and designing IT solutions with Enterprise Integrations, Legacy modernization, Functional consolidation

Preferred Experience/Skills

Certifications TOGAF 9 Certified

TMF Certifications

(1.) To drive value creation in the engagement, proactively identify and implement process enhancements, optimizing program efficiency through streamlined workflows. (2.) To build strong relationships with key Program Partners or Stakeholders and manage their interests for smooth integration and implementation of the program and achievement of its objectives. (3.) To optimize engagement profitability, strategically managing diverse variables, pinpointing improvement opportunities, and implementing targeted strategies to elevate overall project profitability. (4.) To proactively engage with the client to understand the business engagements (5.) To lead and inspire cross-functional teams, offering guidance and fostering collaboration for high-performance outcomes. (6.) To proactively identify, assess, and address risks, issues, and escalations by developing robust mitigation and contingency plans, ensuring seamless program delivery.

Entity

CSW

City

Jackson

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