Darwin Rhodes
Job title:
Local IT
Company
Darwin Rhodes
Job description
Local IT
Location: London, UK (On site Support)
Duration of the Assignment: 5 yearsJob Purpose and primary objectives: To provide onsite touch support during business hours for hardware and software on User workstations, printer devices, Analog phones, IP Phones, Audio / Video DevicesKey responsibilities:
- Installing and configuring client computer systems Responding to client, IT support requests
- Contacting clients to find out the nature of the problem
- Meeting with clients to diagnose software, networking, or hardware issues
- Providing technical support on-site or via remote-access systems
- Offering solutions that meet the needs of the client
- Troubleshooting hardware and software issues
- Installing and maintaining hardware and computer peripherals
- Installing and upgrading operating systems and computer software
- Troubleshooting networking and connection issues
- IMAC of new network printers and related service drivers
- Issuing loaner PC and peripheral devices and maintaining stock
- Install and set-up of user desk phone devices and training if needed
- Support level 2/3 teams with touch services for devices not reachable remotely for in scope sites
- Install and de-install Audio Visual equipment and cabling in conference rooms
- Tape handling/offsite storage for in scope sites Site surveys in advance of major work
- Advising on software or hardware upgrades
- Providing basic training to users on computer operation and management
Key Skills/Knowledge:
LAN/WAN, SCCM, IP Phones, Windows, Desktop Support, Good communication, Organizational, analytical and troubleshooting skillsExperience Required:
6-8 years
Expected salary
Location
London
Job date
Wed, 28 Aug 2024 22:36:42 GMT
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