CMT Business Analyst Telecom

Job Description: Telecom Consulting

About Cognizant Consulting (CC)

CC drives growth in multiple ways. One is for our clients. We partner with them to accelerate digital business transformation throughout their organizations. Equally importantly, we drive pull-through revenue and profit for Cognizant also. Cognizant Consulting practice comprises of over 5500+ consulting professionals globally across various horizontal and vertical practices.

Cognizant Consulting, CMT

Our team has a mix of cross -functional skills, bringing diverse set of project experiences in industry, technology, business and product / project management skill sets. It has a proven track record of executing large and complex transformation programs. Some of our consultants work closely with our clients over a long period of time and become an integral part of clients’ transformation journey and their success stories. We also have consultants who work with multiple clients and follow up with the new business opportunities in digital technologies such as the cloud, the internet of things (IoT), analytics, automation, robotics, and artificial intelligence (AI).

Role Overview

As we drive towards a merit based, high-performance culture, our focus is on inducting super charged talents into our team with high degree of commitment towards growth of our CC CMT team. We are looking for consulting professionals with experience in transformation projects and those who have a consultative mindset to address customer pain points.

Relevant Experience Levels: Consultant Senior Consultant –Manager Consultant

Locations: Chennai, Bengaluru, Hyderabad, Pune, Noida/Gurgaon

Education: Engineering/equivalent (mandatory), MBA (highly preferred)

Mandatory Skillsets and Experience:

• Collaborate with the client and Cognizant Tech & Design teams to ideate new experiences & features, elaborate features into epics and stories, document functional and non-functional requirements.
• Participate in product discovery phase and provide insights & enhancements that would benefit the end customer.
• Take complete ownership of the product and monitor the product performance through relevant metrices.
• Exposure in creating business requirement document / functional requirement document.
• Experience in creating workflows, user stories and driving sprint grooming sessions.
• Experience working on large deals and business pursuits.
• Ability to effectively perform both in a team and as an individual
• Should be proactive and self-starter with ability to prioritize tasks vs time.
• Strong customer orientation and excellent research and problem-solving skills with a focus attention to detail. Should have played client facing roles in previous projects.
• Balanced temperament towards work – a blended characteristic of patience and always striving to achieve better value for the client and organization.

Domain Skills

• Experience in consulting-oriented roles in telecom industry, business/strategy, process or technology areas
• Good understanding of key telecom business processes such as Order to activate, Lead to Quote, Quote to Order, provisioning, billing etc. (along with eToM business frameworks understanding)
• Exposure to the BSS / OSS of the communication providers
• Independently working and coordinating with the key stakeholders involved in the telecom processes.
• Working knowledge in the telecom products

o CRM

o Billing

o Provisioning

o Ordering

• Understanding the telecom networks and concepts of SDN will be an advantage.
• eTOM certifications and training are desirable.
• Understand the industry trends, business imperatives, strategic growth areas and underlying technology trends

Desirable Skills:

• Exposure and understanding of key digital battlegrounds such as IoT, Edge, Analytics and Cloud.
• Experience in using AGILE/ SCRUM principles and techniques
• PMP / CBAP / CSPO / CSM certifications are desirable.
• Exposure on Digital tools and platforms in Infra and application space
• Working knowledge in project management tools like JIRA, Confluence
• Working knowledge in workflow modelers

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