Network Engineer

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.

Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.

Roles & Responsibilities

• Assist staff with Network enquiries via Remedy helpdesk System. 
• Promote continuous improvement and development within our current technology stack. 
• Work closely with the Global IT Team on general support and project initiatives. 
• Follow strict change control processes and produce detailed supporting documentation. 
• Provide regular reporting and commentary on networking issues/metrics, for example: Recurring problems relative time spent supporting certain business units and/or applications. 
• Designing, implementing, and maintaining network infrastructure to meet business requirements. 
• Configuring and optimizing network devices such as routers, switches, and firewalls. (Cisco, Palo Alto) 
• Monitoring network performance and security, identifying and resolving issues promptly. 
• Planning and executing network upgrades and expansions to support business growth. 
• Implementing and enforcing network security policies and procedures to protect against unauthorized access and data breaches. 
• Collaborating with other IT teams and stakeholders to integrate network solutions with other systems and applications. 
• Providing technical support and troubleshooting assistance to end-users and other IT teams. 
• Documenting network configurations, processes, and procedures for knowledge sharing and compliance purposes. 
• Conducting regular audits and assessments to ensure compliance with industry standards and regulations. 
• Hands on knowledge of OSPF, multicast, VPNs, Firewalls and Ethernet required. 
• Provides Tier-3 support including but not limited to corrective actions, equipment refresh support, modernization efforts, and new network turn ups. 

Experience 

• Excellent understanding of Azure hosted networking, with a strong foundation knowledge of other cloud services. 
• Excellent understanding and experience of Palo Alto / Cisco firewalls, switches, and wireless technologies. 
• Good understanding of DevOps practices. 
• Experience writing support documentation for network solutions. 
• Experience engaging with business leadership on matters of IT Networking. 

Skills 

• Highly process-orientated; rigorous and disciplined approach to change management. 
• Strong communication skills both written and oral. 
• Strong project management skills / Excellent time management. 
• Ability to effectively multi-task various responsibilities at a high level. 
• Ability to act with due processional care, demonstrating sound integrity and confidentiality. 
• Analytical thinking – explores and understands trends, opportunities and risk that could affect the business. 
• Strong team player 
• Ability to break down workflows and redefine process. 

Systems & I.T 

• Cisco 
• Palo Alto 
• SolarWinds 
• Windows Server 2016 and newer 
• Microsoft Azure 
• Azure DevOps 
• CLI / PowerShell / Bash 
• Windows 10 & 11 
• MS Office – Excel, Word, Outlook & Visio 

Starr is an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we’re committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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