Service Care Solutions
Job title:
Business Insight Analyst
Company
Service Care Solutions
Job description
Job DescriptionBusiness Insight Analyst
Salary: £39,530 per annum
Contract: Maternity cover, up to 1 year
Location: Sevenoaks, Kent (Hybrid working available)
Hours of Work:
- Full-time (37 hours per week)
- Monday to Thursday: 8:45 am – 5:15 pm
- Friday: 8:45 am – 4:45 pm
Are you passionate about data-driven decision-making and looking to make an impact? We are seeking a Business Insight Analyst to join our team on a maternity cover basis. This is an exciting opportunity to shape data strategy, identify key trends, and drive business improvements through insightful analysis.
About the Role
As a Business Insight Analyst, you will:
- Develop and deliver insightful business reporting using diverse datasets.
- Use data modelling and customer segmentation to optimise operations and predict future patterns.
- Analyse performance and key indicators to enhance critical service areas such as repairs, arrears, and compliance.
- Create visualisations and interrogate data using tools like Power BI and advanced Excel.
- Ensure compliance with statutory measures through surveys and analysis.
- Support strategic planning and decision-making with detailed analytic reports for senior leaders.
What We’re Looking For
We are looking for a data-savvy individual who:
- Has strong proficiency in Microsoft Office, particularly Excel and Power BI.
- Can manage complex datasets, model and visualise data, and develop actionable insights.
- Communicates effectively with stakeholders and thrives in a team-oriented, hybrid working environment.
- Has a proven ability to manage multiple priorities under tight deadlines.
- Demonstrates a commitment to equality and diversity in all interactions.
Key Qualifications and Experience
- Relevant data analysis qualifications or equivalent professional experience.
- Proven ability to deliver analytic solutions and support organisational culture change.
- Experience in managing stakeholder relationships and using data to drive improvements.
Expected salary
£39530 per year
Location
Sevenoaks, Kent
Job date
Wed, 11 Dec 2024 03:07:22 GMT
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