Testing Center Proctor (Part-Time)

This position is responsible for the administration and documentation of certifications/assessments and will work closely with the Testing Center Manager to maintain currency (certified proctor) in skills and procedures.

MAJOR RESPONSIBILITIES:

• Utilize Testing Services statewide scheduling system (CASS) as single source for appointments: Make appointments, approve appointments, update appointments.
• Maintain exam security, academic integrity and candidate confidentiality according to ASOM 4.7 and Testing Services Procedure Guide.
• Deliver all exams according to vendor and/or operational procedures.
• Proctor tests administered at the location by using specified active monitoring techniques.
• Provide limited software and hardware troubleshooting, contacting internal Tech Support or vendor tech support when needed.
• Consult with Testing Center Manager to co-develop testing schedule at the site, which includes exams & hours of operations.
• Consult with Testing Center Manager to resolve testing issues
• Develop a thorough knowledge of testing center exams, materials, activities, policies, accommodations and procedures.
• Promote and demonstrate a professional dress and demeanor at all times.
• Keep the testing environment clean and looking professional.
• Provide high level customer service. Respond to customer queries in a timely fashion.
• Attend staff meetings and trainings as scheduled.
• Attend statewide proctor training.
• Follow FERPA and other vendor confidentiality guidelines.
• Engage with peers through Microsoft TEAMS and other communication methods.

This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Testing Center Manager

SUPERVISION GIVEN: N/A

CLASSIFICATION: Part-Time

HOURLY PAY: $15.25

OTHER REQUIREMENTS: Due to access of testing materials, current Ivy Tech Community College students may not be considered for the position.

MINIMUM QUALIFICATIONS:

• High school diploma required.
• Working knowledge of computers is essential – excellent word processing and spreadsheet computing skills are required.
• Must exhibit excellent interpersonal communication, telephone, confidentiality, and customer service skills.
• Flexibility and the ability to multitask.
• Constant sitting, standing and walking within the office area.
• Infrequent lifting and bending.
• Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and reason to make decisions.
• Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees, and in which every individual feels respected and valued.

PREFERRED QUALIFICATIONS:

• Associates degree preferred.
• Experience in education preferred.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

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