2024-2025 Network Services, Student Network Operations Assistant

About FIU

Florida International University is classified by Carnegie as a R1: Doctoral Universities – Highest Research Activity and recognized as a Carnegie engaged university. It is a public research university with colleges and schools that offers 196 bachelor’s, master’s and doctoral programs in fields such as engineering, computer science, international relations, architecture, law and medicine. As one of South Florida’s anchor institutions, FIU contributes almost $9 billion each year to the local economy. FIU is Worlds Ahead in finding solutions to the most challenging problems of our time. FIU emphasizes research as a major component of its mission. FIU has awarded more than 220,000 degrees and enrolls more than 54,000 students in two campuses and three centers including FIU Downtown on Brickell, FIU@I-75, and the Miami Beach Urban Studios. FIU’s Medina Aquarius Program houses the Aquarius Reef Base, a unique underwater research facility in the Florida Keys. FIU also supports artistic and cultural engagement through its three museums: Patricia & Phillip Frost Art Museum, the Wolfsonian-FIU, and the Jewish Museum of Florida-FIU. FIU is a member of Conference USA and more than 400 student-athletes participating in 18 sports. For more information about FIU, visit http://www.fiu.edu/.

Job Summary

Network Service is seeking a student to join their team of professionals. Duties include:

• Assists with service requests and work orders for network services.
• Assists with the deployment of network hardware including the deployment of WiFi access points.
• Assists in maintaining and updating network documentation.
• Assists with network and UPS inventory.
• Assists with cleaning and maintenance of telecommunications rooms.
• Performs other related duties as assigned or as directed.

Job Category

Federal Work Study

Desired Qualifications

• Ability to communicate effectively.
• Possess a high sense of responsibility and customer service skills.
• Knowledge of PC operations and software.
• Ability to work well in a team environment.

Who May Apply

Students enrolled at FIU, who have been awarded Federal Work Study as part of their Financial Aid Award package. Student must be enrolled with a minimum of six credit hours in a course of study leading to a degree or a Financial Aid eligible certificate. 

Advertised Salary

$13.00/Hour

Pre-Employment Requirements

Criminal Background Check

This student appointment may be subjected to a pre-employment background check.

Student Background Checks

Extended Background Check is required if the job includes any of the following responsibilities. Some may also require a Fingerprint Check:

Duties: 

Yes or No 

Will the position provide unsupervised direct care, treatment, education, training, instruction, supervision, or recreation to vulnerable populations such as minors, the elderly, or those with disabilities? (Fingerprint Check required) No Will the position work within a Child Care center, medical facilities, etc. (Requires DCF Clearinghouse at a cost) No Will the position work in a university sponsored Summer Camp? (Requires DCF Clearinghouse at a cost)? No Will the position require entering any K-12 schools? (Requires public school system clearance) No Will the position perform fiscal duties to include budgeting, accounting, or having direct access to cash, checks, gift cards and/or credit/debit cards to include making and/or receiving payments? No Will the position have control over university-wide operational processes through functional roles or system security access (Information technology related functions, e.g., Web/Application Developer, IT Technician, Data/Systems Analysts etc.)? Yes Will the position drive a university vehicle (including using the golf cart)? (MVR Check only) No Will the position travel with student athletes to events? No Is this designated as a position of special trust, responsibility, and sensitive location (Museums, Housing Residential Life, NFSTC, and working with and around minors etc.)? No Will the position have system access to process payments, print or distribute checks, process corrections, or generate, update, or approve financial transactions that will result in the disbursement of university funds? (Office of Financial Aid, One Stop, or Office of the Registrar (Title IV access) No Will this position work within the following units that provide health and human services: College of Medicine, College of Nursing, Health Sciences, Physical Therapy, Athletic Training, School of Social Work, Occupational Therapy, Dietetics & Nutrition, Student Health, Psychology, Center for Children & Families? Office of Inspector General (OIG) Checks (Global Watch only)

No Will the position support university sponsored research? (May require Research Extended Background Check) No

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process.

In order to be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position, be in good performance standing, and have been continuously employed at the University for at least six months.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

• This posting will close at 12 am of the close date.

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in “My Applications“. 

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

• This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/wp-content/uploads/sites/54/2016/04/Campus_Security_Report__Safety_Guide.pdf.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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