Administrator

Job title:

Administrator

Company

NHS

Job description

Are you an excellent communicator with a passion for healthcare? Were seeking an enthusiastic and adaptable administrator to be part of our Neighbourhood Mental Health admin team in Bromsgrove.This role is 37.5 hours a week between 9.00am to 5.00pm Monday to Friday. We have processes in place that support flexible working requests.In this important role, you’ll be using your knowledge, experience, and expertise to provide essential administrative support to our hard-working frontline NHS teams. No NHS is experience required, but a passion for excellent patient care is a must.You will be a strong communicator as you will be supporting wide range of people, including patients and health care professionals. You will need to be responsive and adaptable to the needs of the service, but you can be sure that your hard work will be making a real difference to our patients and service users every day.What’s in it for you?

• Comprehensive induction and local orientation.
• A wide range of opportunities for you to develop your skills and experience.
• Support from the wider team.

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.Main duties of the jobA typical day as an administrator may involve:

• Maintaining patient records effectively and accurately
• General office duties such as typing, scanning, photocopying, printing
• Scheduling appointments/ meetings
• Handling correspondence ingoing/outgoing mail
• Handling queries over the telephone and face to face from staff, patients, and external agencies
• Looking after the shared email inbox
• Assisting the team with various administrative tasks

About usAt Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.What we offer;

• 27 days leave plus bank holidays, increasing up to 33 days with long service
• Generous NHS pension and enhanced pay when you work unsocial hours
• Flexible and agile working opportunities
• Great maternity, paternity, and adoption support
• Wide range of supportive staff networks
• Health and wellbeing opportunities

If you would like to know more, please visit our website.Sharing your data – As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.Date posted03 December 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a yearContractPermanentWorking patternFull-timeReference numberC9798-0991Job locationsNew Brook, Princess of Wales Community HospitalStourbridge RoadBromsgroveB61 0BBJob descriptionJob responsibilitiesFor full details of the duties and criteria for the role please refer to the job description and person specification attached.The job description and person specification gives you all the information you need about this role.Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. Job descriptionJob responsibilitiesFor full details of the duties and criteria for the role please refer to the job description and person specification attached.The job description and person specification gives you all the information you need about this role.Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.Person SpecificationKnowledgeEssential

• Working knowledge of Microsoft packages
• Knowledge of office procedures
• Understanding of the confidential nature of the post

Skills & AbilitiesEssential

• General office skills, including filing, scanning, photocopying etc.
• Ability to be supportive to others
• Ability to be polite and firm when dealing with difficult, impatient or upset people
• Ability to communicate effectively and clearly in both written and verbal formats
• Ability to prioritise a busy workload effectively and able to work to strict deadlines

Additional CriteriaEssential

• Professional manner
• Willingness to commit to continuing professional development and undertake relevant training as required
• Tact and discretion when dealing with confidential information
• You understand that we will not provide sponsorship to work for this role.

QualificationsEssential

• Educated to vocational level 3 in Business Administration or Educated to vocational level 2 with NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

ExperienceEssential

• Recent, relevant
• Administrative/Secretarial experience.

Person SpecificationKnowledgeEssential

• Working knowledge of Microsoft packages
• Knowledge of office procedures
• Understanding of the confidential nature of the post

Skills & AbilitiesEssential

• General office skills, including filing, scanning, photocopying etc.
• Ability to be supportive to others
• Ability to be polite and firm when dealing with difficult, impatient or upset people
• Ability to communicate effectively and clearly in both written and verbal formats
• Ability to prioritise a busy workload effectively and able to work to strict deadlines

Additional CriteriaEssential

• Professional manner
• Willingness to commit to continuing professional development and undertake relevant training as required
• Tact and discretion when dealing with confidential information
• You understand that we will not provide sponsorship to work for this role.

QualificationsEssential

• Educated to vocational level 3 in Business Administration or Educated to vocational level 2 with NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
• I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

ExperienceEssential

• Recent, relevant
• Administrative/Secretarial experience.

Expected salary

£24071 – 25674 per year

Location

Bromsgrove, Worcestershire

Job date

Mon, 09 Dec 2024 07:09:21 GMT

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