Airfreight Handling Specialist – Life Sciences

Job title:

Airfreight Handling Specialist – Life Sciences

Company

DHL

Job description

Business Unit :DHL Global ForwardingLocation : Cedar Drive, DublinScope of Role· Work as a team of Warehouse Handlers and maintains smooth warehouse operations.· Handles cargo movement and performs loading and unloading of trucks / containers.· Plans resources and capacity (space, people).Reports to : Head of Handling – Air Lead HandlingDotted Reporting line : Head of OperationsDays & Hours of Work : Monday – Friday, 37.5 hours per week, Between 9am – 7pm weekly shift rotationAccountabilities:Key Activities:

• Monitors daily operation of the warehouse air section with the team lead.
• Ensures implementation of Quality Management Systems.
• Collaborates with team members to develop KPIs and monitors individual performance.
• Ensures compliance with company quality procedures for contracted suppliers.
• Maintains proactive communication and relationships with peers, superiors, and immediately informs the superior of any discrepancies, problems, non-performance, or non-observance.
• Works closely with the supervisor to safely manage trailer load capacity.
• Prints off export manifests and trailer check sheets for each load, attaching LUS label.
• Marks any discrepancies on both the manifest and trailer check sheets when trailers are loaded/offloaded and ensures they are signed.
• Notifies the shift supervisor immediately of any damages and takes pictures.
• Cross-checks the number of manifests and shipping documents.
• Ensures compliance with health and safety guidelines and procedures, including the use of PPE by all team members and warehouse visitors.
• Participates in daily cleaning functions and signs off on the check sheet.
• Labels import/export freight as required.
• Loads and offloads domestic and international vehicles, marks manifests, and notifies discrepancies and damages.
• Completes all warehouse-related documentation for operations.
• Performs all warehouse-related tasks in the Roadfreight application (Freightsoft).
• Addresses operational irregularities, customer complaints, and implements corrective actions.
• Performs physical barcode scanning as required.
• Maintains good housekeeping, including daily emptying of bins.
• Coordinates loading of Road Export vehicles on Saturdays and completes final weekly inventories.
• Orders, controls stock, and maintains warehouse supplies and equipment.
• Monitors day-to-day health and safety in the warehouse and highlights areas of concern.
• Facilitates customer and quality audits.
• Controls the DGF bonded warehouse.
• Works closely with the Yardman to manage trailer capacity and lane control.
• Sends all papers and manifests to Cedar Drive as soon as possible.
• Serves as the key point of contact for Air & Ocean Operations.
• Ensures adherence to DGF procedures for handling Air & Ocean cargo.
• Monitors warehouse compliance with Aviation Security regulations.
• Performs Dangerous Goods (DG) checks for Air Export cargo.
• Manages resources in collaboration with Warehouse Supervisors.
• Coordinates sub-contractor feeder vehicles to the Airport.
• Becomes proficient in specialist modes of transport for Airfreight, such as Dry Ice, Envirotainers, ULD loading, and the use of thermal blankets.
• Participate in the implementation of operational processes and perform work to the standards of Good Distribution practice (GDP) for Life Science business, as required.

Competencies:Relationships with others

• Communicates in an open and honest manner.
• Treats others with respect, develops trust and values diversity.
• Demonstrates sensitivity to diversity, i.e., culture, gender, age, religion, race disability.
• Develops effective relationships with employees, peers, and managers.
• Confidence in dealing with all levels in the business over the telephone and also on a face-to-face basis.
• Ability to remain calm when dealing with difficult people.
• Good listening skills and ability to respond in a clear, respectful manner.

Teamwork

• Commitment to fulfilling their role in a team.
• Supportive approach to other team members.
• Shares information, knowledge, ideas, and experience freely with others.
• Commits to team decisions and contributes to building a team spirit.
• Works collaboratively with others to achieve team or business objectives.
• Establishes acceptable levels of quality and quantity of work; reviews, recognises and supports achievement
• Encourages and motivates team members and work colleagues

Customer Orientation

• Basis decisions on how his/her actions impact on customers and DHL.
• Builds and maintains effective relationships with customers, suppliers, and other departments.
• Focuses on the needs of customer and seeks to meet and exceed expectations.
• Quickly and practically solves problems, seeking advice where necessary.
• Appreciates what customers want and continuously strives to meet customer expectations.

Problem Solving

• Identifies issues, problems, and opportunities.
• Deep dives to identify root causes of issues
• Applies formal problem-solving techniques
• Evaluates risk
• Gathers information and analyses cause and effect.
• Quickly and practically solves problems.
• Establishes effective work processes and measures.
• Documents and communicates awareness of the problem, solution and action taken.

Commitment to Excel

• Achieves work targets and is willing to take on additional roles/responsibilities.
• Continuously reviews current processes.
• Seeks and is open to feedback from others.
• Always behaves in a manner consistent with DHL’s values.
• Demonstrates a positive attitude to change.
• Flexible approach to work.
• Looks for opportunities in a changing situation.
• Provides detailed advice to others
• Takes initiative to keep skills up to date

Procedural Skills

• Ability to organize own workload across a range of responsibilities & meet deadlines.
• Ability to select appropriate procedures.
• Ability to follow procedures.
• Ability to meet procedural deadlines.
• Ability to improve an existing procedure.
• Ability to create a procedure.

Attention to details

• Ability to work with lots of data to high level of accuracy.
• Ability to apply high attention to detail to written (text) documents.
• Ability to follow through on procedures and ensure completion.

Skills/Qualifications:Expected years of experience (minimum)

• Two years of experience in a similar role.
• Forklift operating and hand pallet truck operating skills.
• Relevant working safety regulation knowledge.
• Understanding of each customer’s needs.
• Capacity to set clear and realistic goals and objectives.
• Leadership and training skills to develop team members

Expected Qualifications:

• Ability to work effectively, independently, and in a team environment.
• IATA Dangerous Goods
• ACSP-trained
• GDP-trained

The above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company reserves the right to revise or amend duties at any time.About DHL:DHL is a global market leader in the logistics and transport industry. The DHL Global Forwarding division is an air, ocean and overland freight forwarder. We are present in more than 150 countries in more than 850 locations employing over 30,000 team members globally. Our mission is Excellence Simply Delivered which means that we make every effort to exceed our customers’ expectations offering superior logistics solutions enabling our customers to save time and money.Why Join DHL:Our culture is built on Respect and Results. At DHL, you will be part of a strong team that respects its’ employees, society, and environment. You will interact with people from all over the world and get the chance to experience the unique international spirit of DHL. As part of our organization you will receive various benefits including pension contributions, long service awards, social activities, education assistance, training, development and more.DHL Global Forwarding is an equal opportunities employer.

Expected salary

Location

Dublin

Job date

Wed, 21 Aug 2024 23:12:17 GMT

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