Apprentice – Customer Service
Home Group
Customer Service ApprenticeNewcastle – within the Host Team based at our head office in the city centreFixed term 18 months (with progression into permanent opportunities available), Full Time (37.5 hpw) with flexible hoursHourly Pay between £10.00 to £12.21 (dependent on age)Home, a place where brilliant apprentices belongHave you always wanted to develop a career in customer service in a role where you have real impact on the people around you? Do you enjoy speaking with lots of different people, being organised and finding creative solutions to challenging problems? Then read on… We have the perfect job for you as our Customer Service apprentice within our Community Host team here at Home Group!Typical day as a Home Group Apprentice
Your academic learning will be delivered by one of our specialist apprenticeship providers and you will receive support from an experienced tutor as well as from within your own team. You’ll be given time to attend all learning sessions and to complete your studies whilst having access to the learning materials and practical experience that will make a success of your apprenticeship.You’ll have
We’re looking for someone who is keen to learn and develop within a role that is very customer focused but which also has admins tasks that require attention not detail and good organization skills. We’d also like you to have good IT skills but hey, this is an apprenticeship, so we’ll teach you all you need to know. You’re going to really impress us if you’re proactive, motivated and a real self-starter.Our teamYou’ll work alongside a team of 5 who are all passionate about helping our colleagues, customers and other visitors have the best experience when visiting our super shiny new head office, the hub of Home Group.Karen and Alex are our managers, and they can’t wait to meet you, so be prepared to be quizzed on your music tastes, favourite boxsets to binge and top 5 crisps…Other members of the team will help you learn the ropes and you’ll be pleased to hear others have recently completed this qualification too, and they’ll be happy to support and inspire you to achieve your very best during your apprenticeship learning.Job details
A place where you belongGreat things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!What’s in it for you?
More info and applicationWe’ve got some short films that show you what it’s like to work here then, when you’re ready, click APPLY NOW to see our Customer Service Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.
Newcastle
Tue, 01 Apr 2025 22:38:54 GMT
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