Apprentice Service Advisor

Job title:

Apprentice Service Advisor

Company

Joe Duffy Group

Job description

Location Volkswagen North, CharlestownSalary We offer an excellent salary and benefits packageHours Full-TimeClosing date 30 Jun 2025Apprentice Service Advisor – Joe Duffy VolkswagenCharlestown, Dublin 11Due to on-going growth within Joe Duffy Group, we are now recruiting for a trainee or experienced Service Advisor to join our bright and modern Volkswagen dealership in North Dublin.Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.Candidate Requirements:Exceptional customer facing skills-to create customer confidence by ensuring customer awareness of all products & services available.
Professional; highest standards of courtesy & efficiency; enthusiastic
Computer literate – to be able to record / amend customer details accurately.
Ability to work under pressure and remain calm – to handle upset / demanding customers effectively
Accuracy in detailing customer requirements on job cards / invoice
To follow up and provide feedback to customers on the status of their vehicle.
To ensure that all work requested has been carried out & charged for.
Excellent personal presentation and always reflects the company’s corporate image.Likely to be/have:Impeccable appearance and well presented to work in a corporate environment.
Good oral & written communication skills
Excellent organisational skills
Able to record accurately all relevant details
Ability to ‘up sell’ additional work / accessories
An ability to absorb and understand technical data and explain it to our customers as requiredWe will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package:Employee Assistance Program
Industry Leading Training and Progression Plans
Life Cover
Social Club
Bike to Work
20 days annual leave
PRSAIf you are passionate about customer service, are driven and ambitious and believe that you have what it takes then submit your CV and cover letter online today!For more information, please contact recruitment@joeduffy.ieThird Party Or Agency Assistance is Not Required – Thank YouJoe Duffy Group is an equal opportunities employer

Expected salary

Location

Charlestown, Co Mayo

Job date

Sat, 07 Jun 2025 06:45:27 GMT

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