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Senior Staff position, Salary Grade 18 or above.
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POSITION OBJECTIVE
The Network Engineering and Unified Communications department is responsible for the design, implementation, and operation of enterprise network infrastructure. Areas include wired networking, wireless networking, DDI, Unified Communications, and network security. The university network covers approximately 150 buildings, with a 100 Gigabit-per-second backbone and multigigabit access layer. The network consists of more than 500 switches supporting over 20,000 computers, 5,000 IP telephones, and over 5,200 wireless access points. The university also has over 110 Gbps of capacity to external networks. The network is vital to the university’s business functions.
This position oversees the Network Engineering team, which focuses on the design and implementation of network infrastructure and related services. The position will function as project manager for initiatives that span the division as well as other areas of the university including project management, budgeting, and reporting. Focus on services of extremely high risk, complexity, availability, and visibility is required. This position will work closely with the Assistant Director of Network Operations to ensure engineering solutions and operational needs are properly aligned and share resources when needed.
ESSENTIAL FUNCTIONS
NONESSENTIAL FUNCTIONS
Perform other duties and responsibilities as assigned. (<1%)
CONTACTS
Department: Regular contact with supervisor to review goals, accomplishments, and overall team performance at key stages. Daily contact with team(s) to tackle a variety of issues collaboratively and negotiate issues that may arise to resolve problems effectively. Daily/weekly contact with developers, engineers, managers for coordinating activities.
University: Regular contact with cross-functional project teams to tackle a variety of issues collaboratively and negotiate issues that may arise to resolve problems effectively. Regular contact with project director to review project timeline, key milestones and outstanding issues. Regular contact with stakeholders and internal constituents to facilitate and promote joint action and cooperation to achieve results.
External: Daily/weekly contact with vendors and outside affiliates (i.e., OARnet, Internet2, AT&T, other universities) to facilitate the external connectivity requirements of the University network.
Students: May supervise students working in the department.
SUPERVISORY RESPONSIBILITIES
Supervise network engineering employees. May include supervision and team leadership of core technical services projects. May direct the work of student employees.
QUALIFICAITONS
Experience: 7 years of experience. Previous management or supervisory experience is preferred.
Education: Bachelor’s degree required. Professional level certifications such as PMP, CCNP, or CISSP may also be desirable.
REQUIRED SKILLS
WORKING CONDITIONS
General office environment. There are periods of stressful times especially during project deadlines. Due to time constraints, many functions and reports must be completed on set deadlines. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer mouse and a printer. The employee may be required to attend meetings/functions outside normal working hours. The employee may be required to carry a cell phone, during and after their normal work hours, including weekends to attend to after-hours emergencies. This position may be eligible for hybrid work arrangements after 90 days with department approval.
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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