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Job Description: Deputy Technical Customer Success Manager
Location – Mexico
ABOUT US
Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform – Circles X, helping telco operators launch and operate successful digital brands through its offerings.
Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.
Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.
We are backed by global investors such as Sequoia, Warburg Pincus, EDBI Singapore and Founders Fund – renowned backers of industry-shaking innovators.
Position Summary
The Deputy Technical Customer Success Manager will play a crucial role in ensuring customer satisfaction and success through technical support, problem-solving, and proactive account management. This position requires a blend of technical expertise in telecommunications and strong customer relationship skills.
Key Responsibilities
Qualifications
Preferred Qualifications
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