Baggage Hall Agent – FULL TIME – UK

Job title:

Baggage Hall Agent – FULL TIME – UK

Company

Swissport

Job description

OverviewJob Title: Bag Hall AgentCompany: SwissportLocation: Edinburgh AirportContract Type: Full TimeHours: 37.5 hours per week, between Monday – Sunday (shift work)Salary: £11.78 per hour, subject to 1.5% increase in compensation after probationary periodAbout the Company:Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.About the Role:As a Bag Hall Agent with Swissport, you will be responsible for handling and processing baggage in a timely and efficient manner to facilitate smooth operations within the airport environment.ResponsibilitiesKey Responsibilities:

• Receive, sort, and load baggage onto conveyor belts and handling equipment for transportation to aircraft or storage areas.
• Utilise automated baggage handling systems and equipment to track, scan, and transfer luggage to designated flights or destinations.
• Ensure compliance with airline and airport security procedures and regulations while handling and processing baggage.
• Coordinate with airline representatives, ground crews, and other stakeholders to prioritise baggage handling and resolve any issues or discrepancies.
• Monitor and maintain the cleanliness, organisation, and safety of the bag hall area, including conveyor belts, sorting stations, and storage facilities.
• Report any equipment malfunctions, maintenance issues, or safety hazards to supervisors and follow established protocols for troubleshooting and resolution.
• Assist passengers with lost or delayed baggage inquiries, providing support and guidance in locating and retrieving their belongings.
• Adhere to Swissport’s standards of service excellence, professionalism, and teamwork in all interactions and tasks.

QualificationsQualifications:

• Previous experience in baggage handling, logistics, warehouse operations, or a similar role is preferred.
• Strong attention to detail and the ability to work efficiently in a fast-paced environment with strict deadlines and priorities.
• Excellent communication skills and the ability to interact professionally with colleagues, supervisors, and external stakeholders.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Physical stamina and the ability to lift, carry, and manoeuvre heavy baggage and cargo items as needed.

Benefits:

• Access to Employee Assistance Programme and wellness initiatives.
• Comprehensive training and development programmes.
• Free onsite parking whilst at work
• Employee discounts on travel and retail products.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations.Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.

Expected salary

£11.78 per hour

Location

United Kingdom

Job date

Sun, 01 Dec 2024 05:24:00 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.org) you saw this job posting.