Banner Telecom Support

.Telecom Support (1): As a Telecom Analyst, you will be responsible for programming, troubleshooting, and managing telecom systems, with a focus on desk phones and softphones. Experience with Cisco Call Manager and Akkadian software is highly desirable.

Key Responsibilities:

– Phone Programming & Troubleshooting: Program and troubleshoot desk phones and softphones, ensuring seamless communication across the organization.

– Moves/Adds/Changes (MAC): Manage and execute moves, adds, and changes for telecom systems, particularly for desk phones and softphones, to meet organizational needs.

– Cisco Call Manager: Utilize Cisco Call Manager for configuring and managing telecom systems, ensuring optimal performance and functionality.

– Akkadian Software: Leverage Akkadian software for efficient phone system management, including provisioning and user management.

Documentation & Collaboration: Maintain accurate documentation for telecom configurations and procedures. Collaborate with IT teams and users to resolve telecom-related issues effectively.

For over 16 years, Medasource has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customise our search based upon your company’s unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation Medasource finds the people best-suited for your business. When you work with us, we work with you. That’s the Medasource promise.

Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks:

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

JO-2408-149745

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