Bi-Lingual Inbound Sales Representative

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we’re on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn’t just a luxury anymore – it’s a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you’ll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

We are Optimum!

Job Summary

As an Inbound Sales Representative, you will be part of one of the top grossing sales teams in the country! Your dynamic personality along with your enhanced skill level of being bilingual in Spanish will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled customer experience.

As a valued member of the Optimum Inbound Sales team, you will be on the front lines, working closely with customers to ensure their satisfaction and the success of your team! Every day will be different, every interaction will be unique, and you will have the opportunity to provide our valued customers with a memorable experience, guiding them through our full suite of Optimum products and services, such as high-speed internet, advanced TV, mobile, and voice technologies, ensuring that their solution, best fits their needs.

Our culture of excellence provides a pathway to success as local leaders, and peers, will support your personal and professional growth by cultivating the skills needed to consistently exceed sales targets, allowing you to be a successful earner in our lucrative compensation plan.

Responsibilities

• Prospect and Lead Generation: Identify potential customers in your assigned field territories using your market-savvy skills, community engagement, and valuable lead lists.
• Engage and Educate: Approach businesses with a dash of charm and a sprinkle of professionalism. Enlighten them about the incredible benefits and features of our top-tier telecom services.
• Customized Solutions: Be a telecom wizard! Dive into the unique needs of each customer, crafting tailored telecom packages that leave them speechless with satisfaction.
• Product Knowledge: Stay ahead of the curve by staying up to date with the latest offerings, pricing plans, and technological wizardry. You’re the walking encyclopedia of telecom goodness!
• Sales Pitch: Become a master of persuasion selling in the field. Deliver mind-blowing sales presentations that showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
• Closing Deals: You’re not just a salesperson; you’re a deal-making maestro. Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
• Documentation: Your attention to detail is impeccable. Complete all paperwork, contracts, and sales reports with precision, ensuring we have everything we need for smooth sailing.
• Relationship Building: You’re not just closing deals; you’re opening doors to lasting connections. Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.
• Team Collaboration: Teamwork makes the dream work. Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
• Targets and Quotas: You’re driven by success. Consistently meet or surpass monthly sales targets and quotas, showing your unwavering commitment to personal and team triumph.
• Compliance: Ethical and above board, that’s your motto. Always adhere to company policies, industry regulations, and sales practices that are as clean as a whistle.

Qualifications

Minimum Qualifications and Essential Functions:

• High school diploma or equivalent is necessary.
• Bilingual in Spanish with proficiency certification verified by required testing.
• A minimum of one year of previous contact center selling experience.
• Effective communication, negotiation, and problem-solving skills.
• Self-motivator with a knack for working independently.
• Proficient computer and technical skills, that help support the best customer solutions.
• Reliable personal vehicle (where applicable), valid driver license, car insurance, and a satisfactory driving record.
• Physical Abilities: Work environment includes sitting, standing, and walking.
• Ability to work full time and weekends as necessary.

Preferred Qualifications:

• Sales-centric mindset: A genuine passion for delivering exceptional sales results by exceeding sales targets. Ability to empathize with customers, understand their needs, and provide tailored solutions. Strong interpersonal and communication skills to build rapport and establish trust.
• Extensive product knowledge: Deep understanding of mobile and fixed-line products and services. Stay current with industry trends, technological advancements, and competitive offerings. Ability to translate technical information into easily understandable terms for customers.
• Digital proficiency: Comfortable navigating digital platforms and tools. Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications. Ability to adapt to new technologies and embrace digital transformation.

At Optimum, we’re fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it’s our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we’ll shape the future of connectivity. 

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. 

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Read Full Description