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Applicant must be Bilingual, work shift: 9am-5pm MST. Hybrid – (Monday and Friday from home)
We are a growing organization and currently looking for a passionate and motivated Customer Care Representative to join our winning team.
Employment Type: Full Time
Shift: Monday to Friday 9am to 5pm, Hybrid
Reports To: Supervisor, Customer Service
Office/Facility: Delta, BC,
POSITION SUMMARY
The Customer Care Representative plays a critical role on the front line and is responsible for activities such as receiving and entering customer orders, answering phone calls, tracing shipments and responding to inquiries in a prompt and courteous manner. The Customer Care Representative works closely with all customers, ensuring timely updates of any delays are communicated effectively and professionally in order to achieve customer requirements. The Customer Care Representative also works closely with the operations teams and other support teams to ensure effective communication.
KEY RESPONSIBILITIES
KEY REQUIREMENTS
Pay Range:$19.81 – $30.95
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, RRSP matching and paid time off.
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