Bilingual Customer Service Representative

Express Services

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Bilingual Customer Service Representative

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Located in Ottawa, ON

Salary: $40,000 to $55,000

Our client, a warehouse located in Vars, is currently looking for a Bilingual Customer Service Representative to join their team on a full-time basis.

Why work for this organization:

  • Health benefits
  • Paid vacation, holidays and sick days
  • Opportunities for growth
  • RRSP
  • Long standing organization
  • Free on-site parking

Required skills and qualifications:

  • Fluently bilingual (English and French)
  • Minimum 2-3 years’ experience in a customer service position
  • Excellent communication and interpersonal skills
  • Customer service oriented
  • Must have own vehicle (not bus accessible)
  • Proficient computer skills and ability to learn database and ordering systems

Duties may include, but are not limited to:

  • Communicate with customers and suppliers via telephone, email, or in person to provide support and information on products or services
  • Collect and enter orders for new or additional products or services
  • Build rapport with customers and work to ensure they receive excellent service
  • Retrieve necessary customer information, inventory information, and purchase order status
  • Support Purchasing functions, engaging suppliers where necessary to ensure needs are met
  • Respond to customer questions and complaints
  • Ensure that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Perform other related duties as assigned

The salary for this position ranges from $40,000 to $55,000 per year depending on experience.

Monday to Friday schedule, Full-time hours of 7:30am to 4:00pm.

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume. Must be able to provide 2 work-related references.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an Equal Opportunity Employer.

Express Office: Ottawa

2733 Lancaster Road

Suite 110

Ottawa, ON K1B 0A9

Email us

Apply Now

Bilingual Customer Service Representative

Share

Top Job

Located in Ottawa, ON

Salary: $40,000 to $55,000

Our client, a warehouse located in Vars, is currently looking for a Bilingual Customer Service Representative to join their team on a full-time basis.

Why work for this organization:

  • Health benefits
  • Paid vacation, holidays and sick days
  • Opportunities for growth
  • RRSP
  • Long standing organization
  • Free on-site parking

Required skills and qualifications:

  • Fluently bilingual (English and French)
  • Minimum 2-3 years’ experience in a customer service position
  • Excellent communication and interpersonal skills
  • Customer service oriented
  • Must have own vehicle (not bus accessible)
  • Proficient computer skills and ability to learn database and ordering systems

Duties may include, but are not limited to:

  • Communicate with customers and suppliers via telephone, email, or in person to provide support and information on products or services
  • Collect and enter orders for new or additional products or services
  • Build rapport with customers and work to ensure they receive excellent service
  • Retrieve necessary customer information, inventory information, and purchase order status
  • Support Purchasing functions, engaging suppliers where necessary to ensure needs are met
  • Respond to customer questions and complaints
  • Ensure that appropriate actions are taken to resolve customers’ problems and concerns.
  • Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Perform other related duties as assigned

The salary for this position ranges from $40,000 to $55,000 per year depending on experience.

Monday to Friday schedule, Full-time hours of 7:30am to 4:00pm.

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume. Must be able to provide 2 work-related references.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an Equal Opportunity Employer.

Express Office: Ottawa

2733 Lancaster Road

Suite 110

Ottawa, ON K1B 0A9

Email us

Apply Now

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