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Position Title: Customer Solutions Coordinator
Position Type: Temporary – Full-Time
Position Location: Florenceville Main
Grade: Grade 03
Requisition ID: 31849
McCain Foods (Canada) has a 13 month fixed term contract opportunity for a Bilingual Customer Solutions Coordinator. Reporting to the Manager Customer Solutions Canada, the suitable candidate will join a talented team focused on continuous improvement; and will play an important role in providing consistent, first-class customer service to our Canadian retail and food service customers nationally.
As part of the Canadian Customer Solutions team, this position focuses on the customer order to delivery cycle. It supports day-to-day order processing, tracking, customer inquiries, logistics issues and support of the credit and deductions process.
The Customer Solutions Coordinator will communicate effectively within the organization and will be able to support order management requirements with internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Management of customer orders throughout the order to delivery cycle.
o Case Fill Rates
Identify sourcing options
Connect Stock Transfer Orders (STO) to Customer Orders.
Execute allocation of inventory when necessary
o Order Policy Compliance
Pallet ordering
Order lead time
CPU/Delivery compliance
Shipment Minimum quantities
EDUCATION
Bachelor’s Degree (Logistics / Business / Supply Chain) or related field
RELATED WORK EXPERIENCE AND REQUIRED COMPETENCIES
McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Employee Privacy Policy
Job Family: Supply Chain & Logistics
Division: NA Supply Chain
Department: Customer Solutions CA and Mexico
Location(s): CA – Canada : New Brunswick : Florenceville-Bristol jobsnear.orgjobsnear.org CA – Canada : New Brunswick : Fredericton jobsnear.orgjobsnear.org CA – Canada : New Brunswick : Grand Falls
Company: McCain Foods (Canada)
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