jobsnear.org
Job Summary
Job Description
WHAT IS THE OPPORTUNITY?
Ownr, an RBCx Ventures company, is hiring a Customer Success Associate. Ownr is the leading platform for entrepreneurship in Canada. In this role, you will help thousands of entrepreneurs as they build and grow their businesses using the legal tools, perks, and other valuable resources provided by Ownr. You will encourage users to maximize the value of their Ownr subscription and answer their questions and concerns along the way. By providing a fantastic customer experience and using your ability to make complex concepts simple and understandable, you will promote retention, increase customer satisfaction, and safeguard the reputation of Ownr in the marketplace.
Guided by your passion for entrepreneurship, you will take the lead in gathering user feedback and ensuring that the voice of the customer is heard throughout the organization. You will collaborate with the product, design, marketing, and leadership teams to place the customer at the heart of Ownr’s future.
WHAT WILL YOU DO?
WHAT DO YOU NEED TO SUCCEED?
Must have:
Nice-to-have:
WHAT’S IN IT FOR YOU?
RBC is committed to supporting flexible work arrangements when and where available. Details are to be discussed with the Hiring Manager.
#LI-POST
#HYBRID
Job Skills
Customer Interactions, Customer Service, Customer Service Management, Group Problem Solving, Oral Communications, Problem Management, Teamwork, Written Communication
Additional Job Details
Address:
WATERPARK PLACE, 20 BAY ST:TORONTO
City:
TORONTO
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Personal and Commercial Banking
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-05-29
Application Deadline:
2024-06-19
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsnear.org) you saw this job posting.
Job title: Senior Director of Business Communications Company Cencora Job description a difference at the…
Job title: Person in Charge - CNM2 Company St Josephs Foundation Job description St. Joseph's…
Job title: Area Sales Manager Company JD Sports Job description Area Sales Manager - South…
jobsnear.org Join us in bringing joy to customer experience. Five9 is a leading provider of cloud…
jobsnear.org Secure our Nation, Ignite your Future Become an integral part of a diverse team…
jobsnear.org Telecom Engineer, Information Technology Heartland's Telecom Engineering team is responsible for the administration and…
This website uses cookies.