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Together, we can beat cancer.
At Varian, a Siemens Healthineers Company, we bring together the world’s best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
Varian, a Siemens Healthineers company, is working with Nova Scotia Health to revolutionize cancer care in province where the need is greater than ever. Nova Scotia, home to over a million people, has a cancer incidence rate that is above the national average. We’re committed to changing that.
This is more than just a job opportunity – it’s your chance to make a real difference in the lives of cancer patients in Nova Scotia. We’re working on AI technologies and innovative solutions to make cancer treatments more efficient and precise, starting from the moment a patient is diagnosed throughout their journey to recovery.
If you’re passionate about making a positive impact and excited about working at the forefront of oncology care, we’d love to hear from you!
We pioneer breakthrough in healthcare. For everyone. Everywhere. Sustainably.
The Bilingual Customer Success Manager in Nova Scotia is part of the Customer Success Team within Varian’s Multi-Disciplinary Oncology business unit. We are responsible for Customer Success management for Varian SaaS software and services. The prospective candidate must be fully fluent in both the French and English languages. Candidate must be located in Nova Scotia or willing to relocate to the Province. Must be willing to travel up to 20% of the time.
We are looking for a CSM to be working with our SaaS portfolio customers. In this role, you will be instrumental player in ensuring successful planning and coordination of Varian’s SaaS product implementation, driving adoption and satisfaction post go-live, and ensuring that our customers reach their goals and have strong, trusting relationship with Varian.
The CSM understands customer workflows to be able to communicate effectively with clinicians, define and improve provider workflows and capture their needs. The CSM develops close relationship with customer stakeholders, understands customer’s near-term and long-term priorities, and helps them to achieve measurable benefits using data driven insights. The CSM works closely with internal teams including project manager, technical implementation, product team, professional services and sales, helping to improve our offering and grow our business. The CSM is technical enough to maintain detailed understanding of the product roadmap and provides input into the product development.
What You will do:
Succeeding in this position means that You have:
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Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That’s why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.
#TogetherWeFight
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