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DESCRIPTION
The Business Analyst Role is responsible for ensuring the operational efficacy and excellence of the organization. The business analyst designs and documents work flow, manages and provides solutions to new business concepts and idea, and trends appropriately through the latest automatic and technological paths. The business analyst understands the stakeholders’ business requirements and business process management, and then translates them to requirements, while prioritizing, analyzing and documenting business processes, identifying opportunities for improvement/efficiency and negotiating agreements and commitments between business partners (internal and external), operations and IT from requirements gathering to implementation. BA’s work directly with stakeholders at various levels within the organization and with outside parties to research and identify operational business requirements with sufficient detail and clarity to allow staff to collaboratively develop the solution.
RESPONSIBILITIES
Essential Functions of this Position
Collecting, Analyzing, and Draft the project’s business requirements and transferring the same knowledge to development team. Must clearly articulate the functions, goals, and metrics required to translate into technical requirements
Evaluate the data collected through task analysis, business process, surveys, and workshops. Develop and deliver progress reports, proposals, requirements documentation, and presentations when necessary and in a timely manner
Diagnose and track down any functional issues to a root or functional cause
Develop and maintain effective working relationships with team members, internal partners, customers, and others using good interpersonal skills
Communicate effectively with external/internal stakeholders to deliver functional requirements. Coordinate with respective areas to resolve issues and develop processes to accomplish shared goals
Effectively deal with change in a fast-paced demanding environment while maintaining a positive and cooperative attitude
Act as a subject matter expert to the business leadership/operations to influence, manage change, and educate for priority setting to ensure business commitments and objectives are met
Participate in cross-functional work sessions with various resources to capture stakeholder needs and required system requirements/features. Managing any change requests related to the working project plans daily to meet the agreed deadlines
Act as Project Manager identifying the goals and objectives, success criteria, action items/deliverables and task owners responsible for completing a project. Manage project timelines, workflow, and administrative tasks to meet deadlines and budget constraints in accordance with project requirements
Designing and executing the test scripts and test scenarios. Coordinating with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software
Provide customer support and post implementation monitoring during initial rollout
Other duties as assigned
QUALIFICATIONS
Minimum Education and Work Experience
Bachelor’s degree in Business Administration, Computer Science, or any related field from an accredited institution
Five years’ experience as a Business or Systems Analyst
Five years of Project Management or Process Leader experience required
Knowledge, Skills, and Abilities Requirements
Proficiency in Project Management Methodology (PMM) including the development of project plans/documentation
Must be motivated, energetic; possess strong organizational skills as well as excellent people and team building skills
Team oriented and multi-tasked with exceptional organizational skills
Ability to work both independently and in a team-oriented, collaborative environment
Good communication skills (written & oral)
Proficiency with Microsoft Office Suite, especially PowerPoint, Excel, Word, Outlook
Advanced skills with project management tools such as Microsoft Project, and analytical tools and flowcharting tools such as Microsoft Visio preferred
Ability to work independently or assisting senior analyst in the design of technical business processes
Ability to shift priorities, demands and timelines through analytical and problem-solving capabilities. Competent and good understanding of Microsoft Windows
Knowledge of software development lifecycle
Good working knowledge of current Internet, mobile/technology trends, and familiarity with client/server environments
Physical requirements
Seeing
Color Perception
Ability to Travel
Listening
ABOUT US
Premium brings brands to life, engaging and exciting shoppers in-store and online for retailers like Walmart, Best Buy, Walgreens and dozens more in all retail channels.
When you work with Premium, you’re gaining a strategic partner focused on crafting tailored retail solutions designed to win. Our people and technologies extend your reach to deliver the best customer experience while driving sales.
Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Acosta, and its subsidiaries, is an Equal Opportunity Employer
Job Category: Administration
Business Unit: Marketing
Salary Range: $50,000.00 – $75,000.00
Company: Premium Retail Services, LLC
Req ID: 3677
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