Business Analyst in Basildon, United Kingdom

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Analyst

What does a successful Business Analyst do at Fiserv?

The Agile Business Analyst is a highly skilled professional responsible for providing business analysis services within an Agile framework. They work closely with the product owner, development team, and stakeholders to ensure that the product meets the needs of the business.

What you will do:

• Gather and analyze requirements from stakeholders to define clear and actionable user stories.

• Explain and support Scrum teams through Sprint cycles to deliver towards user stories in sprints. Conduct workshops and meetings to facilitate collaboration and consensus among stakeholders and Scrum teams.

• Create documents and maintain traceability of requirements throughout the project lifecycle.

• Evaluate potential solutions and assess their impacts on the current and future state of the system. Validate solutions against requirements and verify that they meet quality standards before deployment.

• Develop and validate business process models to ensure they meet business objectives.

• Act as a liaison between business and technical teams to ensure a shared understanding of requirements/ user stories. Work with Product Owners to prioritize backlog items based on business value and alignment with program goals.

• Manage changes to requirements through structured change control processes.

• Identify opportunities for process improvement and contribute to the evolution of the BA practice within the organization.

What you will need to have:

• Relevant experience in the Fintech sector

• Agile experience preferably with a recognised Business Analyst certification

• Experience of coordinating a complex product backlog for delivery through regular refinement and prioritisation. Experience in delivering a new product from inception to market/live

• Expert in User Story and Acceptance criteria creation

• Quality-focused, with attention to detail, good use of language (proficient with Word, Excel PowerPoint, Visio), familiarity with Jira and Confluence tools.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine’s “World’s Most Admired Companies™” 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.