Business Analyst in Canada

This role can be based anywhere in Ontario, Canada.

Join the Graebel team to build or expand your new career! We provide talent mobility and relocation solutions to Global 1000 firms and their employees. We pride ourselves on delivering exceptional customer service and believe that happy and fulfilled employees make it happen. They innovate, take ownership of their work, and as a result, take great care of our internal and external clients. We value truth, love and integrity where you help foster an environment of respect, honor, and caring for those that interact with us. If you are ready to make a career move, please get in touch with us. We are looking for exceptional people who want to make a difference in the world.

We are seeking an experienced business analyst with a strong emphasis on requirements gathering and analysis, business process development, data mapping, report development and cross-team coordination to help guide our strategic initiatives. From identifying and documenting current and future business processes to gathering requirements to mapping data across systems, our ideal candidate will have extensive experience with typical business analysis activities as part of a collaborative team.

Objectives of this Role

• Drive identification of detailed requirements across business units and develop detailed requirements documentation and/or user-stories and acceptance criteria for current and future business needs

• Determine and develop detailed business processes and requirements for new and existing systems to ensure maximum business value

• Facilitate discussions and issue resolution for cross-team requirements and process issues

• Identify and develop sample business reports, including high-level data analysis and evaluation

• Partner with testing leads to develop user acceptance testing criteria for systems enhancements, new builds and changes as needed

Required Skills

Essential Duties & Responsibilities

• Drive identification of detailed requirements across business units and develop detailed requirements documentation and/or user-stories and acceptance criteria for current and future business needs.

• Determine and develop detailed business processes and requirements for new and existing systems to ensure maximum business value.

• Facilitate discussions and issue resolution for cross-team requirements and process issues.

• Identify and develop sample business reports, including high-level data analysis and evaluation.

• Partner with testing leads to develop user acceptance testing criteria for systems enhancements, new builds and changes as needed.

• Partner with stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently across all levels.

• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.

• Continual communication with project management on risks, decisions and action items generated from project meetings.

• Evaluate, analyze, and communicate systems requirements.

• Schedule meetings with relevant stakeholders and facilitate positive, efficient, and collaborative outcomes from those meetings.

• Document and communicate meeting notes, action items, risks and decisions.

• Develop meaningful and lasting relationships with internal and external partners for optimized collaboration – address questions/concerns with supporting documentation and recommendations.

• Perform any other related duties as required or assigned.

Required Experience

Skills and Qualifications

• Bachelor’s or Master’s degree in Business, Communications, IT or Computer Science

• 5+ years of proven experience in a Business Analysis position with a strong emphasis in Requirements Gathering/Analysis, business process and data analysis

• 5+ years of experience working with Software Development projects

• Relocation and/or Servicengine experience strongly preferred

• Practical experience developing business processes and generating process documentation

• Practical experience gathering complex business requirements across teams

• Proven high level data analysis and analytical abilities

• Experienced with Agile software development methodology and tools

• Strong ability to manage several concurrent efforts in a fast-moving, and dynamic environment

• Comfortable with quickly changing direction as needed

• Must be a self-starter with the ability to determine and act upon next possible steps

• Excellent communicator with the ability to translate project discussions into actionable insights

• Excellent team member who works best as part of collaborative teams

• Strong working knowledge of Microsoft Visio or similar business process software

• Strong working knowledge of relevant Microsoft applications, including Excel and Word

• Experience developing Agile user stories and/or acceptance criteria a plus

As a testament to our commitment to diversity, equity, inclusion, and belonging, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $110,000-$130,000 CAD.

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet