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JOB REQUIREMENTS: Under general supervision from the deputy director of
the Office of Enterprise Initiatives (OEI), on enterprise projects,
initiatives, and processes, this advanced level position works as a
liaison amongst technical and business stakeholders to facilitate the
development of business requirements, lead business process redefinition
studies and analyze the use of new technology for new or enhanced
systems services. This position is responsible for working with business
leads and subject matter experts (SMEs) from various ETF program areas
to understand business structure, policies, and operations in order to
develop solutions to business-related issues and achieve ETF and
business unit strategic goals and initiatives. Including, but not
limited to, defining/refining metrics and creating dashboards and
standard operating procedures for projects, leading the creation and
assisting with the execution and completion of user acceptance testing
(UAT), and assisting project managers and/or business units with
defining project benefits and costs. Responsible for understanding
current and future processes, including processes for the entire
enterprise. The work product will impact the enterprise, as well as
extra and/or inter-agency business on critical business activities. This
position, along with business leads and SMEs, will analyze current
business processes and identify changes in business processes and/or IT
systems that will improve ETF’s ability to meet customer needs and/or
improve operating efficiency in a member-centric organization. This may
include developing use cases and/or test plans to illustrate current
state to future state definition and developing and validating detailed
system requirements and design specifications. This position interacts
with business users to assure a mutual understanding and agreement on
requirements and specifications and, at an expert level, provides
consultation, direction, and guidance to business managers. This is a
senior-level position performing difficult and complex work reviewing
policies, priorities, recommendations, and/or solutions to IT and
business-related issues. This person will serve as the principal
authority in the analysis of business process definition/redefinition
projects, with little supervision, and providing expertise in multiple
projects of moderate to difficult scope and complexity. This position
requires knowledge of project management principles, methods and
practices. Ensuring effective and efficient interactions with staff and
management at all organizational levels and areas of ETF is an essential
part of this position. ***** OTHER EXPERIENCE AND QUALIFICATIONS:
QUALIFICATION Lead, facilitate, and coordinate business requirements
gathering. Validate the requirements and assist with the functional
design of solutions (5 years) Develop, execute, and document test plans
and organize and oversee end-user testing and acceptance. Track defects
and coordinate resolutions (5 years) Research, perform analysis, and
provide recommendations for solutions that meet business needs and fit
within the system/software capabilities (5 years) Writing SQL queries
and creating source to target mapping documents (5 years) NICE TO HAVE
SKILLS: 5+ years of experience doing business analysis on large and
complex IT projects Experience in Government, Insurance Industry or
Pension Plans Certification of Competency in Business AnalysisTM
(CCBATM) Designation, Certified Business Analysis ProfessionalTM (CBAP)
Designation, or equivalent preferred. ***** APPLICATION
INSTRUCTIONS: E-Mail a Rsum: joannem@cci-worldwide.com
Apply Now
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