Business Analyst in Melbourne, Australia

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The Role

We are seeking a highly analytical and detail-oriented Business Analyst for a two-year fixed term role. You will play a pivotal role in understanding and improving our business processes and systems, helping us make informed decisions to drive organizational success.

Role Responsibilities:

• Collaborate with stakeholders to elicit and document business requirements, ensuring a deep understanding of business needs and objectives.

• Analyze and interpret data to identify trends, patterns, and insights, providing valuable input for decision-making.

• Document and model current and future business processes to identify areas for improvement and optimization.

• Conduct meetings and presentations to share ideas and findings.

• Document and communicate the results of individual efforts.

• Assist in the planning and execution of change management strategies for implementing new processes or systems.

• Effectively communicate insights and plans to cross-functional team members and management.

• Gather critical information from meetings with various stakeholders and produce useful reports.

• Work closely with clients, technicians, and managerial staff.

• Ensure solutions meet business needs and requirements.

• Manage project plans, develop project plans, and monitor performance.

• Update, implement, and maintain standard operating procedures.

• Prioritize initiatives based on business needs and requirements.

• Maintain detailed documentation of project activities, requirements, and solutions for reference and compliance purposes.

• Serve as a liaison between stakeholders and users.

Requirements:

• A bachelor’s degree in business or related field.

• Solid experience in business analysis or a related field.

• Exceptional analytical and conceptual thinking skills.

• Strong detail orientation skills.

• Ability to influence stakeholders and work closely with them to determine acceptable solutions.

• Advanced technical and excellent documentation skills.

• Experience creating detailed reports and giving presentations.

• Competency in Microsoft applications including Word, Excel, Visio, PowerPoint and Outlook.

• Excellent planning, organizational, and time management skills.

• Project Administration/coordinator experience is highly valued.