Business Analyst in Sacramento, California

Job Description

• Perform activities to gather and validate information from both business and technical stakeholders, including internal and external groups.

• Identify and interpret customer needs, translating them into application, functional, and operational requirements for the technical team to explore, design, test, and implement.

• Collect requirements through interviews, workshops, surveys, and project meetings, documenting current and future processes such as process descriptions, use cases, process mapping, gap and root-cause analysis, business process models, functional decomposition, item tracking, and risk analysis.

• Analyze information from multiple sources, resolve conflicts, and break down high-level information into detailed insights. Refine information iteratively to find the best solution or enhance existing ones.

• Communicate effectively and present information to various audiences, including executives, senior and mid-level managers, and customers.

• Proactively engage and collaborate with both external and internal customers to understand their information needs.

• Partner with project managers and other analysts to deliver excellent customer service and monitor all customer requests.

• Work with internal analysts, business and technical teams, and external vendors to develop requirements and produce necessary artifacts, such as Functional Requirements Documents, Business Requirements Documents, Use Cases, testing plans, quality assurance plans, and GUI designs.

• Keep project documentation current and organized in the appropriate repository.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

• 7+ years of Business Analyst experience, gathering business and technical requirements

• Expertise in creating business documents such as gap analyses, issue logs, process diagrams, and training guides.

• Proficient in establishing, assessing, designing, and continuously improving business processes.

• Extensive experience with M365 including Word, Excel, PowerPoint, OneNote, Visio, Outlook, Teams, and SharePoint.

Pay rate: $45-$55 / hour – Bachelor’s degree in Computer Science, IT, or related field

• Certifications such as SCRUM, CBAP, Six Sigma green belt and up null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.