Business Analyst in Washington, District Of Columbia

Introduction

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities

As a mid-level Business Analyst, you will develop a deep understanding of your assigned application(s) and related business processes, and will work with government stakeholders to elicit and document requirements. You will facilitate requirements-gathering sessions, conduct research tasks, and share outcomes with stakeholders. You will develop program epics and user stories, and collaborate with other teams to facilitate cross-product functionality. You have a passion for detail and are an excellent written and spoken communicator. You are agile and retrospective, and not afraid to identify what we are doing wrong so we can fix it, and what we are doing right so we can improve upon it.

Skills, Expertise, and Expectations:

• Ability to collaborate with Product Owners and other business stakeholders and engineers to understand the product vision/roadmap and translate into product backlog items.

• Ability to create clearly-worded user stories and to verbally communicate functional requirements to various audiences possessing a range of technical and business knowledge.

• Possesses strong teamwork and communication skills; must be comfortable interacting directly with federal customer stakeholders and technical leadership. leadership, and serving as the voice of the development team/presenting in large virtual meetings.

• Desire to take ownership, be creative with problem solving, and proactively secure the objectives of the team and program mission.

• Elicit requirements using requirements sessions, document analysis, surveys, interviews, business process descriptions, use cases, business analysis etc.

• Document requirements in Jira, breaking them down into epics, user stories and Tasks and reviewing each requirement with the Product Owner and developers to ensure accuracy.

• Analyze business process flows to develop activity models and detailed requirements.

• Document discussions during facilitated sessions to capture information.

• Collaborate with cross-team resources to mitigate dependencies, resolve outstanding questions, and answer questions on business rules impacting other team members.

• Work with developers to ensure code meets quality expectations of the program.

• Provide support to end users by reviewing incoming requests, analyzing validity of request, and providing accurate and timely responses after issue mitigation.

• Provide system training to end users consistent with new development work.

• Possess excellent communication skills; both verbal and written.

• 2+ years’ experience developing applications for enterprise business customers.

• 2+ years’ experience working in an agile development environment, preferably SAFe or Scrum.

• Actively participate in and contribute to planning, refinement, estimation, design, retrospective, and technical demo meetings.

Required Technical and Professional Expertise

• Years of Experience: 5+ years of relevant professional experience

• Education: Bachelor’s Degree in a related field

• Location: Remote; must be available to work on Eastern time zone schedule Clearance:

• Residence within the U.S. for three (3) of the past five (5) years, and current residence within the U.S.

• Ability to obtain and maintain a DHS EOD (Public Trust) – existing Public Trust desired

Preferred Technical and Professional Expertise

• 2+ years’ experience developing applications for enterprise business customers.

• 2+ years’ experience working in an agile development environment, preferably SAFe or Scrum.

• Actively participate in and contribute to planning, refinement, estimation, design, retrospective, and technical demo meetings.

About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: – Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being – Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs – Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law – Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals – Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. US Citizenship Required.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.