Business Center Operations Leader

Business Center Operations Leader – ( 25000036 )

Description

Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigor, a creative spirit, and vision for growth. We draw from more than 20 technical specialties around the globe and are committed to fostering an inclusive community of diverse talents, backgrounds, and expertise. We’re a place to apply your passion and collaborate with top environmental talents on work that’s critical to our clients and the communities they support. Join a team that has the environment down to a science.

Your Opportunity

Reporting to the Regional Business Leader (RBL), the Business Centre Operations Leader (BCOL) is primarily responsible for operational excellence for the BC – achieving financial (bottom line) and performance objectives.

Located in British Columbia, with a preference for the Lower Mainland, the BCOL is responsible for attracting, growing, and retaining top talent, while ensuring efficient resource management that is responsive to available workloads. The BCOL will partner with the BC Practice Leaders (BCPLs) to ensure financial, talent and growth objectives are met. It is the expectation that all leadership roles have a maximum term of 5 years, with the opportunity to reevaluate at the end of the term and for the purpose of succession and company growth.

Your Key Responsibilities

Lead Operations and Drive Business Performance:

• Accountable for continuous improvement and effective management of operational areas within the BC.
• Regularly monitors forecasting, backlog, EVA, WIP, AFDA, DSO and utilization and addresses any issues.
• Leads the BC’s annual budgeting process in collaboration with the BCPLs.
• Responsible for proactively identifying underperformance against established targets and developing and implementing improvement plans for underperforming operations within the BC.
• Ensures efficient resource management that is responsive to available workloads.
• Oversees risk management practice related to office matters including employee relation issues.
• Responsible for achieving utilization rate and backlog targets including collaboration with other contributing BCs to drive up overall utilization.

People Leadership:

• Responsible for developing, attracting, engaging and retaining top talent resulting in increased engagement scores and decreased voluntary turnover.
• Establish employee connectedness to leadership by interfacing frequently with employees.
• Partner with BCPLs by conducting quarterly office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.
• Drive improvement of employee engagement by partnering with Human Resources to identify issues, prepare engagement action plans and follow through on plans.
• Responsible for recruiting talent to the BC through internal and external talent scans while ensuring appropriate staff mix with line of sight to current and future talent needs.
• Responsible for maintaining the correct staffing level based on current and future workloads.
• Responsible for the overall talent management lifecycle including career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development for the BC.
• Responsible for managing performance and compensation in accordance with Stantec’s compensation philosophy within the BC through yearly employee performance review (YEPR), rate review, and STIP/bonus -allocation for the BC.
• Ensure compliance with applicable employment legislation and Stantec’s people practices and policies by partnering with Risk Management and Human Resources.
• Direct reports may include Supervisors/Team Leads and administrative staff as appropriate.

Health and Safety:

• Primarily responsible for the health and safety performance within the BC, including the monitoring of leading and lagging indicators.
• Ensure compliance with company safety procedures and regulatory and legal requirements including the Health, Safety, Security, and Environment (HSSE) management system, follows up on COR audits (where applicable) and supports the return to work program.

Provide broad leadership influence:

• Act as a thought partner and a source of counsel and advice for the BC.
• Proactively identify opportunities to reinforce and further develop Stantec’s high-performance culture with a focus on talent, productivity and financial performance.
• Foster a success-oriented, accountable environment within the BC.
• Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
• Support BCPLs through personal involvement in key client relationships, strategic project pursuits and major project leadership within the BC.
• Where appropriate, be a key member or lead account manager for major clients of the BC or business line.
• Support BCPLs in promoting collaboration with a focus on cross-selling to consistently win new work with clients within the region.
• Support BCPLs in providing information on BC related macroeconomic trends, market intelligence, competitor intelligence, market pricing and compensation rates, and compliance with local labor laws and regulations.

Qualifications

Your Capabilities and Credentials

• Possession of the following personal leadership qualities: integrity, creativity, patience, tenacity, and commitment
• Entrepreneurial minded with a core understanding of business and the challenges of an engineering and environmental consulting services provider
• Strong background working in Environmental Services
• Team player with experience building, leading, and managing a team
• Excellent verbal and written communications skills with an ability to clearly convey and distill complex technical information to a variety of audiences

E ducation and Experience

A Bachelor’s degree in a related field with a minimum of 10 years’ related work, leadership, financial management and consulting experience; or an equivalent combination of education and related experience. Professional registration in related field.

If you’re interested taking on a new challenge, and meet the qualifications listed above, please apply and include your current resume along with a Letter of Interest outlining why you wish to become Stantec’s next Business Centre Operations Leader.

Closing date: January 31, 2025.

Position will primarily work in an office setting. Travel required to other Stantec office locations, the field and/or meetings with clients.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Pay transparency laws require employers to provide the following information for positions that may be in the following jurisdiction(s):

Salary Range(s):

• Lower Mainland $156,600/BC Other Areas $147,700 – Lower Mainland $199,500/BC Other Areas $188,200 Min/Max Pay Range for postings located in BC (Lower Mainland includes Vancouver & Burnaby)

The final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible.

Benefits Summary: Regular full-time and part-time employees will have access to health, dental, and vision plans, a well-being program, health care spending account, wellness spending accounts, group registered retirement savings plan, employee stock purchase program, group tax-free savings account, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage, and paid time off.

Temporary/casual employees will have access to group registered retirement savings plan, employee stock purchase program, and group tax-free savings account.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements.

Primary Location : Canada-British Columbia-Burnaby

Other Locations : Canada-British Columbia-Kelowna, Canada-British Columbia-Terrace, Canada-British Columbia-Vancouver, Canada-British Columbia-Sidney, Canada-British Columbia-Quesnel, Canada-British Columbia-Kamloops, Canada-British Columbia-Victoria, Canada-British Columbia-Prince George

Organization : BC-1232 EnvSvcs-CA British Columbia

Employee Status : Regular

Job Level : Executive

Travel : Yes, 25 % of the Time

Schedule : Full-time

Job Posting : Jan 10, 2025, 7:07:39 PM

Req ID: 25000036

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

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