Business Manager in Redmond, Washington

Microsoft Cloud Infrastructure and Operations (CO+I) is the engine that powers Microsoft’s cloud services. The group is responsible for designing, building, and operating Microsoft’s global datacenters; managing the programmatic delivery of our critical infrastructure design, equipment procurement, construction delivery, infrastructure innovation, demand planning and capacity utilization of our unified infrastructure; and responsible for all operations needed to run the physical infrastructure. We focus on smart growth with an emphasis on automation, data-driven engineering, cost‐effectiveness, and environmental sustainability. We deliver the core infrastructure and foundational technologies for Microsoft’s 200+ online businesses including Azure, Office 365, Bing, Xbox Live, Skype, and OneDrive.  Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

CO+I is seeking a Business Manager to support the Central Operations team. The Centralized Operations team within CO+I is critical to ensuring our operational success in support of our goals. A successful candidate will be able to effectively create and execute a resourcing plan including short and long-term staffing, vendor budgeting, and discretionary spending. This individual will manage the rhythm of business for a growing team and ensure operational goals are tracked at the team and organizational level. This role requires close collaboration with the executive office and regional leadership to maintain global alignment.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Business Management:

• Understand the end-to-end business to manage priorities most effectively.

• Drive prioritization and prepare the team for weekly leadership staff.

• Lead the rhythm of business for fiscal year budget, headcount planning and semester planning process, driving content and alignment across teams for executive review.

• Facilitate execution of leadership team directed rhythms including financial planning, strategic planning, white papers, key results reviews, training, and organizational hygiene.

• Facilitate support for organizational health and leadership sponsorship in culture, diversity and inclusion, manager, and people excellence.

Special Projects/Programs and Initiatives:

• Drive cross-team projects as needed to meet the changing business environment and to manage complex business needs.

• Lead project/program management to ensure organization-wide implementation of strategic efforts that require coordination across multiple disciplines and business organizations.

• Create clarity on ambiguous projects and develop plans for execution.

Communications:

• Ensure success of leadership meetings, speaking engagements, partner, and team engagements (ex. Town Hall meetings, external speaking events).

• Tie the communication engagement plan into broader organizational rhythm and resources.

Other:

• Embody our culture and values

Qualifications

Required/Minimum Qualifications:

• Bachelor’s Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles

• OR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred/Additional Qualifications:

• 6+ years of business or program management in a global manufacturing or technology organization.

• 2+ years of business operations or data center domain experience.

• Project management, data analytics and organization skills.

• Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results.

• Experience collaborating across diverse groups, to drive clarity and effectiveness in rhythm of business and delivering projects on time.

• Proactive approach to change management.

• Business acumen and agility to ramp quickly across our diverse business and offerings.

• Experience managing complexity while driving clarity.

• Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results.

• Ability to synthesize complex ideas into easy-to-understand concepts for communications.

Business Management IC4 – The typical base pay range for this role across the U.S. is USD $94,600 – $183,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $122,000 – $200,500 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 22, 2024.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .