Business System Analyst_Guidewire Billing Center

Position Description:

The Business Systems Analyst (BSA) will support the existing production environment and participate in current and future development projects. The individual will analyze moderate to complex system and functionality-related problems in our insurance business systems.

This role is hybrid and requires you to be at our client location in Markham at a minimum 2-3 days per week – subject to change at any time.

Your future duties and responsibilities:

• The BSA will analyze moderate to complex systems and functionality issues as reported by the business unit.
• Recommend and communicate possible workaround solutions before programming changes are applied.
• Proactively act upon any recognized trends in system problems.
• Evaluate and offer feedback on different solutions.
• Create Requirement documentation for introducing system changes.
• Testing moderate to complex system changes, and maintaining and updating tables changes.

Required qualifications to be successful in this role:

• 5+ years working as a Guidewire Billing Center BSA experience
• Guidewire Billing Center Ace Certified
• 5+ years’ experience working in personal insurance
• Hands-on experience working on Agency Bill, Broker Fees, and Commission
• Experience working as part of Agile Delivery Team
• Hands-on experience working with project team on defining and managing project scope
• Must be able to identify project issues/roadblocks and steps for mitigation and resolution

Nice to have:

• Scrum Master experience
• Experience working on Conversion Projects
• CIP or strong insurance knowledge
• Prior Billing Center conversion experience is an asset
• Prior experience working on business requirements related to IT/Digital Development

#LI-BN

Skills:

• Financial Services
• Insurance
• Scrum Master

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.

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