Call Centre Assistant

Job title:

Call Centre Assistant

Company

Specsavers

Job description

Call Centre AssistantCall Centre AssistantLocation: LeicesterHours – 40 hours per week to include 1 day at the weekendPerks: Specsavers perks, staff discount and your birthday off every year! Monthly bonusFull Training providedAdmin experienced is prefferedAt Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey.We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly and professional approach is essential.Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.

• Answering all telephone calls in a prompt, clear and friendly manner
• Transferring calls efficiently
• Responding to customer enquiries
• Ensuring customer details are captured accurately when booking appointments

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.If you are interested please click Apply as this vacancy will close once we have filled all available places.#LI-RH1

Expected salary

Location

Leicester

Job date

Wed, 04 Sep 2024 05:29:16 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.org) you saw this job posting.