Call Centre Manager

Job title:

Call Centre Manager

Company

Bell Cornwall Recruitment

Job description

Salary: Up to £30000 per annum + OTE £700-1000 Monthly CommissionReference:BCR/AK/11209_1722862778Location:Wolverhampton, West MidlandsSector:Type:PermanentCall Centre ManagerBCR/AK/11209£30,000 base salary- OTE £700-1000 per month commissionWolverhamptonBell Cornwall Recruitment’s client is ramping up a large sales campaign, and plans to grow their telesales team quite rapidly. In order to lead, manage and support with recruiting this new team they are sourcing an experienced Call Centre Manager who can bring expertise and experience to the organisation as they continue to grow.The Role:

• Onboarding and providing training for new staff- this will be a big responsibility as the team grows
• Understand, set and monitor KPIs for the team
• Leading sales meetings
• Forecasting, and reporting on sales figures
• Manage and organise the staffing rota
• Handling, and proactively addressing any concerns from within the team should they arise

The Ideal Call Centre Manager will have:

• Significant experience and a track record of success in the industry- this role won’t be conducting any sales, but you need to train new staff and understand a sales campaign
• Management or team leadership experience in a call centre environment
• Engaging and inspirational personality, this role will be leading from the front to motivate people to be the best they can
• Organisational skills, there will be a significant amount of admin, building rotas for staff and onboarding new starters as the team grows
• Ability and willingness to work in the office in Wolverhampton 5 days a week. This role must be in person as you will be monitoring, and leading the staff from the office

Interested? Please click the ‘APPLY’ button now!BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.BELL CORNWALL RECRUITMENTWe want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.Love Work Be HappyFollow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)PA/Executive Assistants, Secretarial, Reception, Administration, Marketing, IT, HR, Law, Finance, Customer Services, SalesJob InformationJob Reference: BCR/AK/11209_1722862778Salary:Salary From: £30000Salary To: £30000Job Industries: Sales JobsJob Locations: Wolverhampton, West MidlandsJob Types: PermanentApply for this JobName *Please enter your full name.Email *Enter a valid email address.Cover Letter *Add your cover letter for supporting information here.Upload a CV *Upload your CV to accompany your application for this job.Please tick this box to consent to us using your data. How we use your data is outlined in our *Fields marked with * are required.

Expected salary

£30000 per year

Location

Wolverhampton

Job date

Wed, 07 Aug 2024 07:03:01 GMT

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