Call Centre Operative- Immediate Start

Job title:

Call Centre Operative- Immediate Start

Company

Blue Arrow

Job description

Customer Service Advisor
Location: ON SITE – BELFAST
Salary: £12.58 Plus, unsociable working premiums and attractive overtime rates – payable per hour
Hours: Full Time 37.5 hours
Pattern: 08.00am-23.00pm will work any 5 out of 7 days (7.5 hours per shift)You’ll be the first contact for anyone calling 999, this will include calls for the Police, Ambulance, Fire Rescue, Coast Guard, Mountain Rescue. BT have been trusted to handle 999 calls for over 85 years. That experience means we’re capable of remaining calm, confident and provide a reliable service in the most high-pressure situations.As a 999 Call Handler you will demonstrate:

• Successful Communication and Active Listening skills
• Critical thinking whilst working under pressure, to empathetically support others
• A caring nature to support individuals in their most critical time of need
• Emotional Intelligence and Heightened Self & Social Awareness
• Good standards of literacy and IT skills with a diligent nature

Comprehensive training will be provided along with ongoing support from trainers, your team leaders, and your colleagues.Please apply online if interested.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Expected salary

£12.58 per hour

Location

Belfast

Job date

Sat, 17 Aug 2024 22:07:02 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsnear.org) you saw this job posting.