Claims Assessor

Job title:

Claims Assessor

Company

Bupa

Job description

Job Description:Claims AssessorSalford Quays, Manchester (M50 3SP)
Permanent, Full time 37.5 hrs / Mon-FriSalary £23500 + fantastic benefitsPlease apply by Friday 12th July 2024.We also offer Hybrid working so once you have completed your initial training you will also have the freedom to work from home regularly and maintain a great work life balance.We make health happenWe’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all.Role overview:A typical day will be investigating, and processing claims received by providers (such as Hospitals, Consultants or Therapists) or claims received directly for our customers for a variety of Bupa products.How you’ll help us make health happen:You will process provider and member claims according to the rules and processes in place, to ensure Bupa pay what they should first time, every time. This includes accurately documenting the progress of claims and investigating claims, aged debt and adjustments to verify they comply with Bupa’s products, policies and contractual agreements. You will also Identify opportunities to remove failure from the process and take ownership for resolution or escalate if needed and collaborate in finding resolution. You will have a relentless focus on payment integrity and work within authority levels and regulatory requirements.Key Skills/Qualifications needed for this role:

• Previous experience of claims handling or data administration is desirable.
• Able to make important decisions within agreed parameters and day to day decisions without referral.
• Well developed communication and interpersonal skills.
• Positive attitude and self-motivation.
• Ability to use Microsoft packages such as word and excel effectively.
• Must be able to demonstrate knowledge and ability necessary for this role.
• Strong relationship management skills and ability to build networks of internal and external contacts.

BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:

• Holidays – 25 days + Bank Holidays with the option to buy or sell some of your annual leave entitlement

• Bupa Staff Health Trust – You can opt into our bespoke healthcare cover that provides medical insurance for you and your family.

• Wagestream – Have early access up to 40% of your earned wages within minutes.

• Pensions / Life Insurance – Join one of our Bupa pension plans up to 12%**

• Parental Leave – We have schemes for adoption, birth parents and co parents

• Extensive L&D program including internal development and access to apprenticeships

• Free health assessments every 2 years to support both body and mind

• Emotional Wellbeing online – Variety of self-guided programmes provided by SilverCloud Health to help you manage money worries, stress, sleep, and more.

• Match Funding – We offer match funding up to £250 per employee per year when you fundraise for a registered charity that supports health and wellbeing

Why Bupa?We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.If you require information regarding this role in an alternative format, please email: careers@bupa.comTime Type: Full timeJob Area: Call CentreLocations: Bupa Place

Expected salary

Location

Salford

Job date

Sun, 30 Jun 2024 05:32:48 GMT

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