Cleaning Contract Manager

Job title:

Cleaning Contract Manager

Company

Robinson Services

Job description

Job Title: Contract Manager- GMP Soft ServicesContract type: PermanentLocation: KillarneyWork Environment: Fully onsiteSchedule: Monday – Friday (with weekend availability when needed)Hours: 8:30- 5pmRole overviewThe Contract Manager will manage a soft services contract, ensuring the delivery of services across the site while maintaining high levels of customer satisfaction and compliance with contractual agreements. This role focuses on overseeing operations such as general and GMP cleaning as well as management of sub-contractors. All ensuring cost-effectiveness and alignment with client expectations. This position will report into the Area Manager.Key Responsibilities of the Contract Manager:

• Contract Management: Oversee contract execution, ensuring compliance with SLAs, KPIs, and budget management. Handle contract renewals and negotiations.
• Operational Oversight: Supervise delivery of soft services, develop operational plans, and monitor quality control procedures.
• Client & Stakeholder Management: Serve as the primary client contact, build relationships, and report on contract performance.
• Team Leadership: Lead and develop contract and subcontracted teams, ensuring health, safety, and environmental compliance.
• Compliance & Reporting: Ensure adherence to regulations, prepare performance and financial reports, and manage audits and corrective actions.
• Continuous Improvement: Identify cost-saving opportunities, implement innovations, and drive service optimisation.

Key Requirements of the Contract Manager:

• Bachelor’s degree in Facilities Management, Business Administration, or related field (or equivalent experience) advantageous.
• Proven experience in managing soft services within the FM industry.
• Excellent leadership, communication, and client relationship management skills.
• Proficient in financial and contract management.
• Strong problem-solving, time management, IT and organisational skills.
• Customer-focused with a commitment to service excellence.

Benefits:

• Competitive salary based on experience
• Laptop & phone
• 21 Annual Leave days
• Training Improvement plan
• Free car parking

INDLPAbout YouAbout UsBidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

Expected salary

Location

Killarney, Co Kerry

Job date

Wed, 09 Apr 2025 06:33:26 GMT

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