Client Delivery Lead
Telefónica Tech
Company DescriptionTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.Values: Open, Trusted and BoldTrusted Partners:
Job DescriptionTHE ROLEClient Delivery Leads at Telefonica Tech, Data & AI manage and develop successful, long-term relationships with our clients, ensuring that we establish a relationship as a trusted, strategic partner and maintain a successful track record of delivering impactful data solutions that exceed their expectations and that drive the value they achieve through their data assets.An understanding of and enthusiasm for all things data is an essential attribute, especially how it can support the realisation of our clients’ business strategy and objectives. Can you lead a conversation on the merits of a Kimball data warehouse? Can you spot when an organisation is being held back by a lack of data governance, data literacy or master data management? If so, you could be just the person we are looking for.This is a role that requires someone with excellent client facing and trust building skills. Client Delivery Leads work closely with clients, our project teams and our account executives to fully understand client needs and expectations.The Client Delivery Lead will begin to develop relationships with our clients during the initial sales conversations and will continue to support them throughout their data journey and across all of the services that we deliver to them and the practices that these are delivered through. If the client has a question, a request, a concern or an issue, the Client Delivery Lead will be their first port of call.Client Delivery Leads require an ability to work closely across multiple functional areas including sales, internal operations, support and product teams to ensure client success.In line with our people first philosophy, our client delivery leads also play an important role in helping to maintain the welfare of our service delivery teams and play an active part in their development.What will I be doing?
QualificationsWhat experience/skills do I need?
Additional InformationWe don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
London
Thu, 19 Jun 2025 03:19:59 GMT
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