Cloud Network Engineer

Cloud Operations and Innovation (CO+I) is the engine that powers Microsoft’s cloud services. The team is responsible for designing, building and operating our unified global datacenters; managing the demand planning and capacity utilization of our unified infrastructure; and responsible for all of the operations needed to run the physical infrastructure (including supply chain, hardware, power, security, and workflow teams). We focus on smart growth with an emphasis on automation, data driven engineering, cost-effectiveness, and environmental sustainability. 

We deliver the core infrastructure and foundational technologies for Microsoft’s over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and over 1 million servers. Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. 

You will have the opportunity to be part of a multidiscipline team, with the ability to increase your breadth of knowledge from peers that are industry experts. If you are ready to provide technical leadership within a team that is always working to improve the customer experience of our services, we have the opportunity for you. We are looking for an exceptional Senior Network Engineer to help design, automate, deploy, monitor, and operate our core network.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

• This role is located either in one or all hub locations – Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
• Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.
• This role is eligible for hybrid or remote work, up to 100%.

The Critical Infrastructure Network Engineering team is seeking a motivated, talented, and focused individual to join our team! This role works collaboratively across a larger engineering team managing the structure, deliverables, timelines, and prioritization for designing, delivering, automating, securing, and providing operational support for critical industrial networking programs, services and projects in existing and future datacenters.

The cloud business is booming, that means datacenter activities and growth is booming! Our datacenters work 24 hours a day, 7 days a week, 365 days a year – so our programs and services must too be designed, built, and operated in such a way to support that growth and execution model. You will work within the Cloud Operations and Innovation engineering teams as well as partner across external teams handling datacenter engineering, support teams, design and build teams, and key decision makers across CO+I division.

Your role will be to assis in the design and deployment of network solutions and manage them in a true DevOps fashion.

The candidate must possess strong written and verbal communication skills. A successful candidate should be able to execute following responsibilities:

• Contributes to testing and validation of network devices, firmware, and configurations; defines and implements test cases with existing automation tools.
• Monitors network telemetry and performs basic analyses to triangulate failures, with guidance from other engineers; makes suggestions on possible improvements to monitoring based on observations.
• Works within a team of engineers to manage network deployments; works with a machine-readable definition of the network deployment.
• Provides instructions to datacenter or network site staff/technicians on how to repair, replace, and maintain physical network hardware and components deployed in production.
• Assists with the design of process or technology solutions that resolve issues with processes, physical network devices, and/or tooling, and identifies deficiencies in existing systems and designs with guidance from other engineers; ensures solutions deliver high-quality improvements against Key Performance Indicators (KPIs).
• Triages, troubleshoots, and repairs basic live site issues using troubleshooting guides and standard tooling with minimal disruption to customers; occasionally participates in on-call/Designated Responsible Individual (DRI) duties.
• Contributes to the development or modification of network automation tools with guidance from other engineers to make efficient use of infrastructure and resources by automating performance of various tasks related to network operations, testing, and incident management.
• Supports the management of incidents across one or more workstreams by applying technical knowledge to diagnose and triage issues with guidance from other engineers; takes notes during incidents and participates in post mortem and root cause analysis processes.
• Demonstrates knowledge of data with guidance from other engineers and can describe a limited range of defects and their relevance to product and service targets.
• Assists in analyzing capacity issues across simple transfer protocols and identifies network components that may need to be modified or replaced with guidance from other engineers; provides recommended changes to hardware and/or network components to internal teams working with external partners and suppliers to improve capacity.
• Assists in gathering and processing information required to complete Bills of Materials (BoMs) and helps translate components of high-level designs for datacenters or network sites into low-level designs; collaborates with internal teams and external stakeholders to develop network infrastructure within existing datacenters or network sites with guidance from other engineers.
• Develops an understanding of quality assurance and network or code review processes by assisting in identifying risks and classes of bugs and becoming familiar with essential details related to network implementation (e.g., physical connectivity, power, protocols, telemetry) and design qualification with guidance from other engineers.
• Assists in the design of reliable, scalable, and high-performance network features or components with guidance from other engineers.
• Develops knowledge of network technologies to draw insights that aid in network design, implementation, and operation.

Required/Minimum Qualifications:

• 2+ years technical experience in network design, development, and automation
• OR Bachelor’s Degree in Electrical Engineering, Optical Engineering, Computer Science, Engineering, Information Technology, or related field
• Experience in at least one programming language (preferably Python and APIs).

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 5+ years technical experience in network design, development, and automation
• OR Bachelor’s Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 2+ years technical experience in network design, development, and automation
• OR Master’s Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 3+ years technical experience in network design, development, and automation
• OR Doctorate Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field.
• Industry certifications within the network Engineering CCNA or similar are preferred (not mandatory).
• Any experience with industrial control systems is preferred (not mandatory)
• Education or Experience in Python and APIs as they relate to Network Automation.
• Strong written and verbal communication skills
• Self-starter, self-motivated, directed, and passionate
• Ability to learn very quickly in a fast-paced environment.

Cloud Network Engineering IC2 – The typical base pay range for this role across the U.S. is USD $81,900 – $160,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,600 – $174,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 3, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

#COIcareers

#COIEngCareers

#COISecCareers

Read Full Description