Cloud Network Security Engineer

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

So, what’s the role all about?

The Cloud Network Security Engineer at Nice is responsible for managing and securing our cloud networks, both public and private. They assess new and existing technologies, collaborate with different teams, and ensure best practices are followed. They work extensively with AWS, Azure, GCP, and our private cloud systems.

In addition to strong cloud technology skills, they’re experts in networking, including advanced routing, firewalls, VPNs, load balancers, and more. They create detailed design plans and provide guidance to team members. When issues arise, they’re the ones to resolve them.

Overall, they’re instrumental in keeping our cloud networks running smoothly and securely.

How will you make an impact?

• Support and maintain various Network Security platforms and processes, such as Next Generation Firewalls, SIEM, IDS/IPS, VPNs, and Cloud Security Technologies.
• Collaborate with senior team members and peer teams to evaluate the overall security status of the network environment, including security event detection, analysis, and response.
• Aid in the health, performance enhancement, stabilization, and fine-tuning of all network security infrastructure.
• Evaluate current security technologies to identify opportunities for enhancing network protection controls.
• Ensure that security solutions, policies, and procedures effectively address and respond to threats to our data and network infrastructure. Offer recommendations and implement technical support processes, metrics, and SLAs.
• Review and address reports related to network security and compliance, ensuring alignment with audit requirements such as Fedramp, SOC2, etc.
• Support compliance with corporate Governance, Security-Risk, and Audit policies, procedures, and best practices. Provide assistance to senior team members on company security initiatives and serve as a focal point for security-related matters. Additionally, assist in the development of technical documentation, policies, and procedures for the use and support of network security applications.

Note: Remember, this job description isn’t exhaustive. Employees may be asked to handle other reasonable business duties assigned by their supervisor or management. The organization also has the flexibility to adjust job duties as needed.

Keep in mind that this role might entail overtime, and working during non-traditional hours like nights, early mornings, and weekends. Additionally, being on-call may be required.

Have you got what it takes?

• 5+ years of experience in internetworking environments.
• Proficiency in Cloud technologies: AWS, Azure, GCP.
• Experience with Infrastructure as Code.
• Scripting expertise with JSON/YAML for CloudFormation.
• Expertise with Palo Alto and F5 load balancers.
• Advanced skills in network switching, routing, and networking technologies (TCP/IP, BGP, OSPF, etc.).
• Profound understanding of internetworking tools and technologies, including firewalls, DNS, and access-control lists.
• Experience with authentication services (TACACS+, RADIUS, RSA SecurID), MPLS environments, IPv6, SIP, and Management Systems/SNMP. Strong interpersonal, communication, and organizational skills, with a proven ability to learn and adapt to new technologies.

You will have an advantage if you also have: 

• Experience in Layer-4 through Layer-7 switching environments
• Experience with hardware load balancing – ServerIron/ADX, GSLB, SSL termination
• Network scripting languages
• Experience with Terraform

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:4511

Reporting into: Manager Technical Support

Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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