CMT Consulting Telecom Domain

Job Description: Telecom Consulting

About Cognizant Consulting (CC)

CC drives growth in multiple ways. One is for our clients. We partner with them to accelerate digital business transformation throughout their organizations. Equally importantly, we drive pull-through revenue and profit for Cognizant also. Cognizant Consulting practice comprises of over 5500+ consulting professionals globally across various horizontal and vertical practices.

Cognizant Consulting, CMT

CC CMT practice serves cable & satellite, integrated communications providers and wireless segments. We work with the top 3 cable providers and 7 out of the top 10 CSPs in the world. Our team has a mix of cross -functional skills, bringing diverse set of project experiences in industry, technology, business and product / project management skill sets. It has a proven track record of executing large and complex transformation programs. Some of our consultants work closely with our clients over a long period of time and become an integral part of clients’ transformation journey and their success stories. We also have consultants who work with multiple clients and follow up with the new business opportunities in digital technologies such as the cloud, the internet of things (IoT), analytics, automation, robotics, and artificial intelligence (AI).

Role Overview

As we drive towards a merit based, high-performance culture, our focus is on inducting super charged talents into our team with high degree of commitment towards growth of our CC CMT team. We are looking for consulting professionals with experience in transformation projects and those who have a consultative mindset to address customer pain points.

Relevant Experience Levels: About 2 years – 20 years+

Locations: Chennai, Bengaluru, Hyderabad, Pune, Noida/Gurgaon

Education: Engineering/equivalent (mandatory), MBA (highly preferred)

Travel: Per project requirements (in line with Covid guidelines, as applicable)

Mandatory Skillsets and Experience:

• Experience in consulting-oriented roles in telecom industry, business/strategy, process or technology areas
• Good understanding of key telecom business processes such as Order to activate, Lead to Quote, Quote to Order, provisioning, billing etc. (along with eToM business frameworks understanding)
• Exposure to the BSS / OSS of the communication providers
• Independggently working and coordinating with the key stakeholders involved in the telecom processes.
• Exposure in capturing requirements from business stakeholders and working closely with project teams.
• Exposure in creating business requirement document / functional requirement document.
• Experience in creating workflows, user stories and sprint grooming sessions (preferred).
• Experience working in large deals and business pursuits (preferred).
• Understand the industry trends, business imperatives, strategic growth areas and underlying technology trends.
• Client facing roles in previous projects.
• Extremely good communication and presentation skills along with soft skills
• Balanced temperament towards work – a blended characteristic of patience and always striving to achieve better value for the client and organization.

Desirable Skillsets:

• Exposure and understanding of key digital battlegrounds such as IoT, Edge, Analytics and Cloud.
• eTOM certifications and training are desirable.
• PMP / CSPO / CSM certifications are desirable.
• Working knowledge in project management tools like

o JIRA

• Working knowledge in workflow modelers
• Working knowledge in the telecom products

o CRM

o Billing

o Provisioning

o Ordering

• Understanding of the telecom networks and concepts of SDN will be an advantage.

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