To ensure timely recovery of dues from Agri Finance and Dealer Funding customers by following up on overdue accounts, maintaining healthy portfolio quality, and supporting branch-level collection targets while maintaining compliance and customer relationship standards.
Key Responsibilities:
Manage recovery of overdue accounts under Agri Finance and Dealer Funding portfolio.
Conduct regular follow-ups with delinquent customers through field visits, phone calls, and dealer/guarantor coordination.
Implement collection strategies as per company policies to minimize delinquency and NPA.
Ensure timely updating of collection system/ MIS with follow-up details and recovery status.
Liaise with branch staff, dealers, and channel partners for effective collections.
Recommend legal / repossession actions for chronic default accounts in consultation with branch manager and recovery head.
Achieve monthly and quarterly recovery targets assigned by the branch.
Assist in settlement negotiations and closure of overdue accounts.
Maintain documentation and reports related to collections, recovery actions, and customer interactions.
Ensure compliance with regulatory, audit, and company guidelines while handling recovery cases.
Key Skills & Competencies:
Strong understanding of Agri finance, dealer funding, and retail lending products.
Good knowledge of collection processes, legal recovery, and repossession.
Excellent communication, negotiation, and persuasion skills.
Ability to handle field collections and customer interactions.
Target-oriented and ability to work under pressure.
Familiarity with MS Office, MIS reporting, and collection systems.
Qualifications & Experience:
Graduate in any discipline (preferably Commerce / Finance background).
1–3 years of experience in collections / recovery in Agri finance, CV, tractor loans, dealer funding or similar retail assets.
Prior branch-level recovery experience preferred.
Knowledge of local language and geography is essential.