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We’re looking for a Customer Analytics Manager (Customer Lifecycle & Cross-Functional Analytics) to be part of our Business Analytics team.
The team:
Business Analytics is part of the Business Operations team, our internal consulting team – they’re the decision support mechanism that connects data, business insights and an internal tech stack (systems) with the rest of the organization. In essence, Business Analytics is a central function that exists to drive business outcomes in all corners of Jobber’s ecosystem.
The role:
Reporting to the Head of Customer Analytics, the Customer Analytics Manager (Revenue & Customer Lifecycle Analytics) will champion the wide range of Monetization Analytics designed to profitably grow Jobber Subscription and Fintech revenue across all Revenue-driving functions within the organization (i.e. Acquisition and Lifecycle Marketing, Sales, Success, Fintech) across all life stages of customer relationship (i.e. Acquisition, Growth and Retention).
The Customer Analytics Manager (Customer Lifecycle & Cross-functional analytics) will drive:
Business & Analytic Consulting
Hands-On Data Analytics
Drive Communication & Scale
To be successful, you should have:
You should also:
What you can expect from Jobber:
Having been named as a Top 10 Great Place to Work in Canada, we walk the talk. Here are just some of the great things you can expect from us:
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
A bit more about us:
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
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