Customer Care Specialist – German
Cpl Group
As our Customer Care Specialist, you will support and teach our customers how to bank online and use our features so that they can save money and shop online.The value you will deliver…You will be a part of our specialised team dedicated to the banking service of savings products in Louise – Brussels for the German market.You will act as an ambassador and guarantee a unique and impeccable customer experience by personalising your answers by phone, chat and e-mail. You will accompany the customer throughout the account creation process (before and after the opening of their savings account) by respecting the rules and policies of the e-commerce and boutique customer services.Who you are…You’re the type of person who makes people feel heard and listened to. You genuinely care about making a difference in somebody’s day and understand that it’s all about the smallest things that people usually don’t pay attention to. You’re someone who respects other people’s time and tries to be as punctual as possible. Also, you’re not afraid of learning new things and being outside of your comfort zone. Lastly, you like the thrill of a busy environment and love ticking boxes!To thrive in this role, you must…
What’s in it for you…
If you are interested in this position, please apply below or email your CV toAbout Cpl Global TalentCpl Global Talent is a specialised language recruitment division within Cpl Recruitment Ireland. We are a team of multilingual sourcing specialists with over 15 years of experience in recruiting for roles with language requirements across the EMEA Region. We work across multiple industries, in 52 different markets and our recruiters have a deep cultural understanding of each candidate and client’s individual needs
Ireland
Thu, 28 Mar 2024 07:21:08 GMT
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