Customer Service Agent

Job title:

Customer Service Agent

Company

Pertemps

Job description

Job DescriptionWant to be a valued member of the team? We are looking for Experienced Customer Service Advisor for our client to join their hardworking & friendly team for my client based just outside of Rugby, Ryton Upon-DunsmoreMUST DRIVE DUE TO LOCATIONSalary: £12.50phrHours of work:
Monday – Friday 08:00-16:30 / 09:00-17:30Location:
Ryton Upon DunsmoreAs a Customer Service Advisor your duties will include:

• Investigating and resolving customer complaints
• Escalating enquiries to the appropriate teams when necessary
• Handling all incoming customer enquiries
• Maintaining an accurate customer performance management database
• Handling all inbound and outbound telephone calls for a business
• Generating regular customers reports on a day-to-day basis.
• Managing internal and external communication
• Operating various internal systems; from stock movement to fleet tracking
• Dealing effectively with all customers enquires and conducting investigations.

Key Experience

• Excellent interpersonal skills and ability to work in a small team.
• Clear communication skills and strong command of English language
• Great attention to detail and ability to multitask.
• Excellent IT skills and good Microsoft packages
• Ability to work calmly under high-stress situations in a fast-paced environment.
• Flexibility to cover various shifts including Saturdays.
• Own transport (essential)

What our client is looking for in you:

• Flexible
• Honest
• Reliable
• Hardworking

You will benefit from:
Weekly pay
Holiday & Sick pay
Immediate startCall us : 01788 578888Apply onlineVisit us : 11 Bank Street, Rugby, CV21 2QESend your CV to rugbyadmin@pertemps.co.uk & subject the email “Customer Service Advisor”Make an appointment on Facebook to register today: Pertemps Rugby Industrial

Expected salary

Location

Coventry

Job date

Fri, 31 May 2024 02:08:08 GMT

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