Customer Service Manager
DFDS
Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Customer Service Manager.Aside from managing the day-to-day activities in our Customer Service Department, the role is really varied so you’ll be taking on some Business Development and Key Account Management as well as commercial responsibility and looking at cost controls. Great if you’re looking to use lots of skills within one role!You’ll be developing and maintaining customer relationships ensuring your team provide the best service as well as driving the department forwards to meet high growth and result targets. You’ll need to be innovative, with lots of new ideas to change the way we deliver our service. You’ll be proactively managing business KPI’s and supporting our Transport planning and Shipping teams in periods of increased workload.Ideally, we’d like you to join us with some operational experience from the container industry however, if you’re self-driven with great people management skills who sets and achieves high standards of service, that’s enough for us.Be part of the movement – and play your partAbout the roleWorking Monday to Friday, as the Customer Service Manager you will Manage departmental efficiency by collaborating with Customer Service Team and stakeholders to improve processes, enhance the working environment, and maintain high service standards.You will be responsible for:
About you
Working at DFDSJoin the movement and grow with us.Be a valued member of a diverse team at DFDS and help drive change together.While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Northside Dublin
Thu, 17 Oct 2024 03:50:51 GMT
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