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Customer Service Representative
6 months Full-time Contract
Hybrid Work Mode in Vernon, BC
The Customer Service Representative (CSR) is responsible for providing day-to-day support to the Retail Service Centre business unit. The CSR will be responsible for the over-the-phone sales and service process on behalf of select stores. This involves following best practices in conjunction with stores, ensuring prompt customer service, and driving sales growth across Retail Service Centre locations.
At Kal Tire, we value integrity, excellence, innovation, and a ‘can do’ attitude. We look for team members who are collaborative, accountable, curious, and committed in everything they do. If this sounds like you, you will enjoy working at Kal Tire.
Core Responsibilities
Customer Inquiries
Operation / Function
Product / Service Promotion
Requirements
Special Requirements
Negotiable Requirements
What we offer
Candidates must be legally eligible to work for any Canadian employers to be considered for this position at this time.
Solving our customers’ automotive challenges and making a positive impact – It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast. Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents. Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.
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