Express Services
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Customer Service Representative (English, French, Spanish)
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Located in Mississauga,, ON
Salary: $21-24 per hour
We’re currently hiring a Customer Service Representative for our client based in Mississauga.
1st Shift, Tuesday – Saturday, 9:00 am – 5:00 pm
The company is one of the top-ranking leaders in its industry and are looking for an experienced Customer Service Representative with following requirements:
Responsibilities
- Generate and maintain a master list of all routes and trips, ensuring all required information is included
- Assist drivers with routing directions and delivery issues; inform drivers of service requirements
- Ensure all routes are covered in the event a driver is absent or unavailable
- Provide client with any information affecting their delivery, including accidents, breakdowns, emergencies, etc.
- Update inbound reports in Excel
- Complete incoming customer surveys and driver compliance follow-up
Required Qualifications
- At least 1 year of routing experience
- Experience with Microsoft Office, including Excel
It would be an asset to have:
- High school diploma or equivalent
- 1 year of logistics experience
- The capability to work in a fast-paced environment while quickly learning job duties
- The skill to clearly and professionally communicate with customers via email and phone
Benefits:
- Full health insurance (medical, dental and vision)
- Life and disability insurance
- Pension with company match
- Company paid holidays
- Paid-time-off (PTO)
This is a full time Permanent position.
Please apply through [email protected]
We are an equal opportunity employer. We thank you for your application, however, only qualified candidates will be contacted for an interview.
Express Office: Mississauga (North)
377 Burnhamthorpe Road East
Suite 112A
Mississauga, ON L5A 3Y1
Email us
Apply Now
Customer Service Representative (English, French, Spanish)
Share
Top Job
Located in Mississauga,, ON
Salary: $21-24 per hour
We’re currently hiring a Customer Service Representative for our client based in Mississauga.
1st Shift, Tuesday – Saturday, 9:00 am – 5:00 pm
The company is one of the top-ranking leaders in its industry and are looking for an experienced Customer Service Representative with following requirements:
Responsibilities
- Generate and maintain a master list of all routes and trips, ensuring all required information is included
- Assist drivers with routing directions and delivery issues; inform drivers of service requirements
- Ensure all routes are covered in the event a driver is absent or unavailable
- Provide client with any information affecting their delivery, including accidents, breakdowns, emergencies, etc.
- Update inbound reports in Excel
- Complete incoming customer surveys and driver compliance follow-up
Required Qualifications
- At least 1 year of routing experience
- Experience with Microsoft Office, including Excel
It would be an asset to have:
- High school diploma or equivalent
- 1 year of logistics experience
- The capability to work in a fast-paced environment while quickly learning job duties
- The skill to clearly and professionally communicate with customers via email and phone
Benefits:
- Full health insurance (medical, dental and vision)
- Life and disability insurance
- Pension with company match
- Company paid holidays
- Paid-time-off (PTO)
This is a full time Permanent position.
Please apply through [email protected]
We are an equal opportunity employer. We thank you for your application, however, only qualified candidates will be contacted for an interview.
Express Office: Mississauga (North)
377 Burnhamthorpe Road East
Suite 112A
Mississauga, ON L5A 3Y1
Email us
Apply Now
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